We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
NOTE: outlet is Upward, and connector size is G1/2，inlet connector size is G3/4
Description:
1. Wall-mounted bath filler with shower outlet.
2. The left control knob controls the water on/off.
3. The right control knob is the temperature control.
4. This is thermostatic for comfort and safety, and there is an override stop button set at 38°C.
5. A high quality chrome plated finish and a durable, modern design to complete your bathroom in style.
Specification:
Material: Chrome, brass
Security stop: 38°C (automatic anti-scald device)
Recommended pressure: 0.1-0.5Mpa
Cold water supply temperature: 8-29°C
Hot water supply temperature: 55-85°C
Outlet water temperature range: 20-50°C
Package Included:
1X Thermostatic shower valve
2X Wall bracket
Notes:
1.Please allow 1-3mm error due to manual measurement, please make sure you do not mind before you bid.
2.The colors may have different as the difference display, please understand.
3.The cold and hot pipes should be respectively screwed into the two water inlets.You should connect them in right way, or it can not work normally.
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Well received without an issue on time and is a second time order the same tap for my two flats... i love it
Installed it and it works. I used my own gaskets because the pressure is low due to the mesh (included in the kit). The boiler is standing at a 45° angle.
I bought it based on the reviews. Received it, installed it, and my whole family was pleasantly surprised (we live on the 9th floor). Water flows both hot and cold without any pressure fluctuations, and if there are small changes, the thermostat in the faucet instantly compensates for them, provided there is an approximate working pressure for both hot and cold water. I recommend this faucet for purchase. I will leave an additional review later after using it for a while.
Delivery took too long. Everything else is as described.
Well received without an issue on time and is good quality, i was happy to show to my wife..all way from my beautiful country namibia 🇳 🇦 ❤️
Great. Thank you.
Product is good for the cost of it would be easy for us to stay longer tomorrow in the morning because we like to visit the place now