We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
【Durable Material】: Adopted durable ABS case, aluminum bracket and 304 stainless steel, the retractable clothesline is waterproof, rustproof and has excellent load-bearing capacity, which meet the needs of most people.
【Strong Capacity】: The adjustable clothesline adopts double ropes design, allows a maximum extension of 13.8 feet and a maximum load-bearing weight of 44 pounds for each line, which can hold more clothes. You can adjust the length freely according to your room size.
【Space Saving】: After use, You can put the wire away so that it doesn’t take up any space at all. You just need to rotate the button on the main body until it unlocked and take out the steel wire head from the vice body, and then, the clothes line will freely retract at a slow speed to keep using people’s safety.
【Multi Application】: The lightweight and compact characteristics make this portable clothesline suitable for indoor and outdoor use. It’s excellent for balcony, patio, backyard, bedroom, laundry room, hotel to hang baby clothes, bathing suits, blouses, towels, quilt, socks, underwear, delicates that can’t be machine dried, etc.
【Easy To Install】: We provide you with the mounting accessories and detailed installation instruction you need during installation, make sure this is easy for you to set up in minutes. Its exquisite design and strong practicability determine that it is a great housewarming, Christmas gift for men, women, mom, friends, home and family.
Notice:
1. The measurements were done by hand, so there may be errors within 1-2cm
2. Factors such as lighting, contrast and color display can cause the photos to look slightly different, this is not indicative of any product quality issues.
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The order arrived on time. The product came as described on the store's website. I recommend the store and the seller.
It feels of very good quality, the cable is made of steel, and it arrived very quickly in Chile.
It arrived very quickly and is of very good quality, thank you very much, best regards.
pending installation
very satisfied, cable approximately 5 meters, high-quality dryer, metal coated with plastic
Well received. As agreed.
On first look, the line and plastic/metallic parts seem pretty durable. The installation is easy, just make sure you measure the distances correctly, and you don't need to make all the holes on the wall.
Great quality and sturdy as described.
Nice, professional and easily accessible. Installation is easy
It looks sturdy even before installation. It's nice that a screw knife block set is included as well.^^
holds well, steel cable, doesn't bend as much as nylon.
You have to have talent for installation with prediction and with a drill.
It's as seen in the publication. It needs to be installed but for now it looks promising and will fulfill its function.
I received it well, but installing it at my house is a bit difficult. It seems very useful though...
Good product. I've been using it for two days and it works quite well. The cable is quite tight, although once the clothes are hung it slightly bends, which I believe is normal. It is installed by drilling into the wall.