We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
Very useful and efficient for streamlining your kitchen activities, easy to handle and hassle-free to assemble. It seems sensitive but is sturdy and won't break easily. I highly recommend buying it for those who haven't purchased it yet; it costs less than 20 reais with the coins provided daily by AliExpress. Just collect the coins every day and take advantage of the opportunities when they appear in the coins tab.
It arrived as ordered, very versatile as it has various fittings for different models, I highly recommend it, especially since I paid a very low price.
This is my third time buying, an excellent kit to save time with vegetables, my family is loving it. Know how to use it so as not to damage the product.
It arrived, and I really liked the product.
Very good, I loved all the functions, the material is good and it cuts vegetables and greens well.
Excellent product, came with many accessories, durable material and many functions.
The product is good, I've tested it with some vegetables and it works perfectly. The negative points were that the delivery company kept stalling and did not deliver on the promised day. The box arrived quite dented, basically torn, but that's the fault of the carrier, not the seller. I recommend it for the price I paid.
Excellent delivery 👍
I received my vegetable cutter, haven't used it yet but it looks very good and comes with quite a few pieces to use. I didn't know this model came with more pieces than the one I'm already familiar with. Congratulations to the seller, highly recommended. I LOVE
It works perfectly, I just used it, the edges are very sharp, you have to be careful when handling it to avoid getting hurt.
Very good, came with all the accessories. I will still test it to see the durability.
It arrived very quickly, has good quality, and cuts vegetables perfectly. I haven't tested it with potatoes, but with tomatoes and other vegetables, it was very practical. Cleaning is also very easy; it comes with some little tools to assist with cleaning. Perfect. I got a discount in coins which made it even better.
Excellent product, truly delivers on its promises, and the material is very good; it seems to be quite durable.
The product arrived intact and is very convenient for cutting onions.