We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Warm reminder: the suction cup accessories are shipped randomly, the style and color are different, but the function of the suction cup accessories is the same, can be used, the suction cup accessories do not specify the delivery, thank you for understanding
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It's quite difficult to install, but the quality is good.
Practical, stylish, and sturdy.
Good product, but just one mistake: I ordered 2 silver products and they arrived in green. I kept both because they are 5-star products. I recommend them.
It sticks really well.
So far I like the quality of the materials.
When I actually opened it, it was pretty~
I think I prefer this system. Seems sturdy, with plenty of space. Honestly, well thought out. It's just a matter of seeing the durability over time.
The package arrived quickly, well packed, haven't used it yet, looks high quality.
I need to install it, but I like the quality.
great
Fast delivery, product meets the need, good fixation. I recommend.
The quality of the plastic is good. Even without clamping, it sticks well like double-sided tape, and when you clamp it, it becomes even better. The hooks hold poorly: they come loose during use.
It sticks firmly and well. It sticks well without drilling, which is great. At first, it fell once. After sticking it tightly once more, it doesn't come off. It's sturdy and the material is thick and good!
The adhesive force is strong and it sticks well to uneven surfaces.
It's worth using. The hook seems to be well-suited for recycling.