We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Material – The surface is fluffy velvet made of cotton and polyester, warm and comfortable. The bottom is high-density EVA foam provides excellent support and a cushion effect to all hard floor surfaces. protects floors or people from scratches and dings. (Need to be placed on a dry surface, it is not recommended to put in the bathroom.)
Size – Each tile measures 30cm x 30cm x 1cm /11.8 x 11.8″ Inches.
DIY – Endless Pattern Combination – different colors are available for you to customize your space, bringing you a beautiful and warm ground. If you find that the color is different, it may be that the orientation of the fluff is inconsistent. ( It can be cut or trimmed on site for the custom shaped areas. )
How To Clean – You can use a vacuum cleaner or wash directly with water. It is not recommended to use a washing machine.
Mutli prrpose and uses – From covering a floor for protection to making a comfortyable floor for your baby to play, Pets to relax, kids to make things with them and adults to exercise.
Each mat is equipped with only one edge strip, which is only for decoration.
Top picks just for you
soft, easy to assemble, just very small
I bought 20 pieces, liked them and they're quite cute, but since I want them a bit bigger, I should have gotten 30 pieces.
I saw such a rug at a friend's place. Super cool, that's why I bought it for the kids. 100/100.
It's nice that each tile has a removable edge. It's soft and looks good.