SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tophomeclub (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tophomeclub.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pleasantly surprised, the product is reliable. . tested with the three extraction methods, overall the Nespresso capsules are correct, ground coffee is more delicate to obtain the coffee, it requires a bit of experience, less pronounced in taste but more challenging for cleaning. . . Three coffees in heat mode, however, charging takes several hours. . . I don't regret it, for work or camping it will do the trick. . .
Excellent coffee, tried both with Nespresso and Nescafé capsules! I haven't tried with powder, with cold water I reached 6 cups with one charge, with hot water I made 8 and the battery was always green! Using the 30ml mark makes the cffa better, heats up faster, and consumes less battery.
Excellent, fulfills what was promised, better results with ground coffee for espresso (very fine).
Fast shipping, well packaged, I have tried the coffee maker with ground coffee, and it's perfect, good pressure, the coffee is only for one person obviously, it has water capacity for one cup of coffee, it's worth it for the price, it saves you trouble when traveling, if you bring capsules, it accepts Nespresso and Dolce Gusto.
This is my second order of this product. Everything is as described, works with big and small capsules, and ground coffee. Great for fishermen and outdoor people. I get 3-4 warm cups of coffee from cold water with one charge, and each heating of water for 1 cup takes about 5 mins.
Perfect for ground coffee, Dolce Gusto capsules, and Nespresso. Great to take with you on trips. USB charging. Creamy hot coffee!
If you add cold water, it will wait for about 5 minutes and then start brewing. If you add hot water, it will start brewing immediately. Dolce Gusto and Nespresso coffee pods are all compatible. It tastes the same as when it's picked from the machine. I used it while camping and highly recommend it. This is the item. Good.
It arrived broken, I requested a refund but still nothing, they have been making me wait for days. They need to respond to the complaint
The quality of the product looks quite good, it heats the water to a very high temperature, ideal for espresso. DO NOT put milk in the liquid container (ALWAYS USE WATER FOR HUMAN CONSUMPTION) to avoid damaging the device. Do not wet the device with water to clean it, but you can wash its accessories with water and soap without any problem. To clean the device, I recommend putting water in the compartment and waiting for it to heat up so that the water comes out and cleans the device as best as possible.
Surprised in a positive way. I bought it and it seems to be of good quality. It dispenses the coffee either with cold water (you need to wait 3 minutes and then it dispenses automatically) or you can put hot water. Don't put too much water otherwise the spout won't work. It works great with powdered coffee but still made a good coffee with Nespresso capsules (obviously not expecting barista-level coffee) but definitely very useful to carry with you.
Fast delivery and in good condition. Fast delivery and in good condition, the machine is wonderful. It has a battery and is silent, you can use it at work, while traveling, or during a simple picnic. She makes excellent cafes. I am very happy and I will order another one so that my wife can also take it with her.
Well, it seems sturdy and of quality! I have made coffee with Nespresso-type capsules and it turned out very rich and better than I expected. It takes about 4-5 minutes to heat the water. The pressure of how it comes out seems correct for being portable. I recommend filling it with water to the maximum. The best? Easy to clean :)
Happy with my portable coffee maker, it charges easily with USB charging. and makes my expected perfect coffee for any place. It always goes with me everywhere. Highly recommended if you like the coffee alone.
What is this? I paid $12 for this... it's absolutely amazing. Since it's a 3-in-1, both Nespresso capsules and coffee powder work very well. I made a stand with a 3D printer... it fits perfectly. Even if this is not a discounted price, the price and quality are still very good. It's absolutely amazing. Buy two. Buy 3 when there's a discount.
Despite arriving with the box slightly crushed, it arrived in excellent condition with all its accessories. It is also very easy to use and heats the water in no more than 5 minutes. The speed impressed me.
It actually works, heats up quickly
Easy to use. It doesn't take long to heat the milk. The battery lasts about 4 cups but recharges quickly. I have tried with regular coffee and it comes out very 😋 😋 😋 . The purchase was a great success
Very good product. I already knew that it used little coffee, what I did was recharge it three times and the battery worked without any problem. With the water from the faucet, he poured the coffee quickly and without any problem. Pouring hot water also made the coffee quickly and without any problem, like the original Nespresso. I haven't tried it yet with Dolce Gusto capsules or ground coffee 10 to take to the office.
The order arrived fast, everything is as described. Works great with dolce gusto capsules. I made 3 cups, and there was still battery left. It takes 4-5 mins for a hot cup of coffee if you put cold water. Love the color.
Espresso machine compatible with small capsules like Nespresso and large capsules like my Lavazza, I used the Nespresso ones and was pleasantly satisfied. With one charge, I made 3 coffees but I don't know how many more I can make. However, I was positively impressed. excellent purchase.
It's perfect, just as advertised. I feel that the maximum capacity is only 60 ML, although it is the ideal capacity for a concentrated espresso. What makes this useful is for Nespresso capsules and not for others like Dolce Gusto or Coffee to prepare in which a larger capacity is expected. It seems ideal for transportation and meets the quality I expected for a product at this price.
Excellent, I'm still not used to it only holding 60 milliliters of water, but it's a matter of giving it another try, it works fine. I recommend the purchase
Arrived earlier than expected, the packaging is damaged but the item inside is perfectly intact. I must say that it looks very pleasant and well-made, the material seems good and sturdy. I tried it immediately and must say that it is fantastic with both capsules and ground coffee. I was amazed by the beauty and practicality of this portable coffee machine. Lode,Lode Lode.
Very good for travel
Excellent product, feels of good quality, works as described in the manual, in 5 minutes the coffee is ready in express size. I recommend it