We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If the faucet still drips after being turned off, it is due to a motor blockage. You just need to disassemble the motor, clean out the debris, and reconnect it. Below is a cleaning video.
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I installed the faucet in the kitchen and everything worked perfectly. The hose can be easily pulled out and it retracts very well due to its weight 🙂
The faucet is very good, didn't talk to the store, received it quickly and already installed it, thank you to the seller, I recommend it, good luck....
Simply amazing faucet! Installed without any issues. Stylish and high-quality. Lightning-fast delivery! Arrived in 5 days to Kamchatka!
Great value for money, well constructed in the base and tubes and fittings.
The faucet arrived quickly just like in the picture. Excellent faucet, you can pull out the separate part to change to a brush and wash the entire sink around it. Really enjoyable.
Very beautiful. (here it's still under construction, so don't worry about the dust, I'm impatient and already wanted to put it up haha)
I really liked the product and highly recommend it as it matches what I expected.
It arrived quickly. The description should be better - a photo on how to install it because the one provided is very small. It works when installed.
I am in France and the delivery was very fast, the mixer is as beautiful as in the photos, the touch function works perfectly 👌🏽.
The main body is metal, while the head and lid are plastic. The quality is really good for the price. It's truly excellent.
Extremely fast delivery to the doorstep. Thank you very much to the seller.
It's beautiful, I loved it. I had a small issue but they already provided a solution. I will buy again because I'm looking for one that has sensors.
Excellent....above expectations...also suitable for a bathroom........,......
I bought it with confidence because it was affordable and had good reviews. It's not as great as the reviews, but considering the price... I think it has sufficient value. Great product at a really good price with an additional discount I'm happy to have it. Thank you. Good product, I will use it well. Please continue to provide good products at reasonable prices. It's the best haha, highly recommended! It's worth buying.