We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Delivery was fast and the product looks good. I thought a case was essential, so I bought it. I got this and that for 10,000 won. Good, good, good, good, good, good. Good, good, good, good, soft and nice, good, good, good. Good, good, good.
Good.
Great, great,
Good, I like it.
It's perfect, the box is of good quality, I recommend it.
It fits well for its purpose. I will use it well. It's good. It fits well for its purpose. I will use it well. It's good. It fits well for its purpose. I will use it well. It's good. It fits well for its purpose. I will use it well. It's good. It fits well for its purpose. I will use it well. It's good.
The finish quality is good, but the water pressure is weaker than expected. The packing storage is also good, and considering the price, it's not bad.
Fast delivery and good I tested it out and really like it because the water pressure is strong. It's not comparable to what you use at home; compared to the manual shower and camping shower you used before, it's heaven. As long as you have a water bottle, you can shower anywhere. Now that it's getting cold, I'll try using it next year when it's hot. I hope there are no malfunctions.
Good product, this case is of quality, the components are robust and it's worth paying a little more for the freedom it gives you. Correct flow and minimal size.
Super. I recommend. I will order more. Super. I recommend. I will order more. Super. I recommend. I will order more.
The quality is good. I haven't used water yet. I bought it trusting that since I have several Flex Tail products, this brand has good quality in everything.
Attentive seller, answered all questions. Packaged well and shipped the order quickly. Received the order in 3 weeks.
It's not the water pressure I wanted, but it's sufficient for portable use. Even though the output is great, it's hard to keep up haha. I like the product, I love it ~ I like the product, I love it ~ I like the product, I love it ~ I like the product, I love it ~ I like the product, I love it ~ I like the product, I love it ~ I like the product, I love it ~
If you need a showerhead, don't buy a cheap one to save a few thousand won; just buy this one. It's really simple, small, and good. The water comes out well, and it's easy to install. With this and one or two large water containers, you can play in the sea and even shower.
Although the delivery wasn't that fast, I expect the product to be good. And it seems nice to have purchased the case together. I will write a review about its performance after using it.
Good performance and perfect for camping use. Good performance and perfect for camping use. Good performance and perfect for camping use. Good performance and perfect for camping use. Good performance and perfect for camping use. Good performance and perfect for camping use. Good performance and perfect for camping use. Good performance and perfect for camping use. Good performance and perfect for camping use. Good performance and perfect for camping use. Good performance and perfect for camping use.