We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hi! welcome to sslc Store !
Quality first, best service. Customers are our friends.
Product features: water and oil absorption, soft and comfortable, wear-resistant and non-slip
Scope of application: kitchen, porch, porch, bedroom, bathroom, etc.
You can customize it freely, tell us the size you want, and we will give you a quote.
Notice:
1. About chromatic aberration
Product photos are taken by professional photographers and adjusted later to be as consistent as possible with the actual product. However, due to lighting, display deviation and personal understanding of color, there may be a certain color difference between the real object and the real object. Not a product quality issue. Please refer to the actual product.
2. About the crease
Some countries have restrictions on the size of packages. Some rug sizes may need to be shipped folded and will crease when opened. After unboxing, wait for the rug to recover. Creases will disappear over time and can also be resolved by ironing. Hope you can understand.
3. About size
Please allow 1-3CM difference due to manual measurement.
4. About direct selling
We have our own carpet factory. Dropshipping is supported. Support wholesale. The price has an advantage. Looking forward to working with you very much!
ABOUT SERVICE
Support wholesale. If the quantity is large, you can contact customer service to choose a more favorable transportation method for you, and you can get more favorable prices within the allowable range.
Support Drop Shipping.We could send the goods to your customers directly and won’t leave information about us if you’d like to.
Please contact us firstly if you are not satisfied with the item when received, we will offer you a satisfactory solution before your leave any feedback or dispute, Thanks for your kind understanding!
Click Follow in the store. Store activities will not be lost. Become a follower of the store to get a lot of coupons and various promotions. Buy products and get the chance to get free gifts from the store!
ABOUT SHIPMENT
Your package will usually be sent within 24 hours, and We promise the parcel will be sent out within 5 working days. If a large number of orders are generated during platform activity, additional delays may result. If you have any questions, please contact customer service in a timely manner.
Accurate address. We only ship to confirmed order address, Pls check that your address must match your recipient address.
Check the logistics method at the time of purchase. When purchasing a product, please select the appropriate logistics method according to your needs.
ABOUT SERVICE HOURS
Beijing Time : 9:00-12:00 14:00-18:00
Moscow Time : 4:00-7:00 9:00-13:00
New York Time : 20:00-23:00 1:00-5:00
London Time : 3:00-6:00 8:00-12:00
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