SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tophomeclub (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tophomeclub.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This product allows you to see at night with a soft light, as the brightness of the house light can be harsh on the eyes. Additionally, it is economical.
Excellent lamps! I bought a similar one with a button, 100mah battery, and there were problems with charging... it lasted for 3 days. This one, 400mah battery, has been working for four days now, the sensor only activates in the dark, not with any movement! For the money - super quality! I recommend it!
They work very well, they don't turn on instantly but they fulfill their function.
Installation is easy, operation works well, and charging is convenient. Fully charged in just an hour or two. Highly recommended! Haha.
Received the goods, haven't opened it yet, but the delivery and packaging are very fast, a seller worth recommending
Excellent quality! I loved it, very good price, recommended. It arrived very quickly in Chile.
Only one of the two actually works, one charges and the light starts off red then turns to green when charged, the secont unit only shows a red light and does not charge at all.
They work perfectly and I loved them for being rechargeable.
Really good product, they also arrived really fast. We had ordered some before and we liked them a lot so were ordered 12 more! Really recommended
A beautiful gift
In the advertisement it stated that there were 6 lights included, but I only received 2. I have complained and have not received a response!
Received very well packaged. Item works well.
It works well. It's portable, so it's not as bright as a power connection light, but it's sufficient for seeing stair shapes. It's lightweight and has magnetic stickers for sticking well to walls. It's unfortunate that it's not type C, but it's okay. I will check how many days it takes!
works
Great quality! Product come very fast! Thank you so much
I have already had several of these, I like them a lot because I have them everywhere where I don't have enough light and they only turn on at the right moment. Furthermore, I only charge it and don't have to use batteries.
Very satisfied with the purchase, charges very quickly, is lightweight and comes with a magnet that allows placement in any space. In my case, I chose yellow light and it has perfect illumination for going to the bathroom at night without being left in the dark.
Received it yesterday, charged everything and it works perfectly. The set includes two light bulbs, otherwise I didn't read it and now I have four of them.
I already bought 8 of these. Excellent product
received on time..well packed
Good appearance, even without testing its functionality.
Good item. Please note that this model does not have an on switch. But it's fine.
The lights are very good, they fully fulfill their purpose. They illuminate super well, so happy with the purchase.
fast delivery. Product does not match the box, which indicates that there is an on/off button. Too bad it's not a USB-C charger.
Best $15 i've ever spent! They sense move and detect brightness so well. 12/10 recommend for anyone needs anything like this! Lighting is nice warm yellow. Not harsh and just enough to see everything when it's dark.