We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
spectacular light
Excellent
Arrived quickly and as described
The package was shipped on time and arrived very quickly. Haven't used it yet. Didn't communicate with the seller, but I recommend it.
The order arrived well packaged as described without any damage and within the estimated date and quickly. It's the third lamp I've bought from this seller and I'm very happy with them. They work perfectly as seen in the photo, excellent quality-price ratio.
Everything received intact. We will assemble it.
easy to assemble, economical. arrived quickly and well packaged
Very good quality and i recommend it 👌 Thank you seller
It is assembled and at the moment it works very well. Besides using the remote, it also changes color every time you press the switch.
It arrived quickly, the assembly manual was quite poor, but in the end it turned out perfect.
fast delivery Ukrposhta has three modes, two of them are 15 watts and one is 30 watts, and this 30 watts illuminates a room of 18 square meters, I recommend metal.
Perfect! A top-notch light.
Excellent product, easy installation.
Hello. Everything is fine, always welcome.
The order arrived quickly, the packaging is intact and undamaged, the chandelier seems not bad and shines well, but it won't illuminate a large area; during assembly, you can determine how to assemble it yourself. Let's see how long it will work.
The order arrived well-packaged, exactly as described, without any damage and quickly. This is the second time I've bought this lamp and both are installed and working perfectly. I'm happy.
The shipment was well secured and arrived on time. Good workmanship. The lamp looks very good.
Excellent. It has 3 modes: warm, cold and neutral. It is small, it serves more as a decorative lamp but it can light up a small room.
Looks great
a fantastic lamp, at this price it shines very nicely and looks nice... fast shipping as described