We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Fast shipping to australia. Product works fine. Good air circulation, quiet operation. Adjustable lighting brightness & temperature good for different situations. All features work on remote control.
The fan lamp is working. Everything is controlled from the remote. The ceiling socket is not included in the package. Please consider this in advance. I recommend the seller and the product.
It works very well. I ordered one to confirm and then ordered three more. The wind is not straight but blows in a diffuse manner, so I sleep with it turned sideways when it's windy. Good.
Fast delivery. Assembled, hung up, excellent light. The fan might be a bit weak. I want to order a second one.
Perfect, satisfied with the product, it has three speeds and also has warm and cold light that you can adjust in intensity.
excellent. fast delivery. many modes. It shines very brightly and the fan works well. There is a remote control included.
I ordered a 3-in-1 package, the fan arrived quickly, picked it up on the 9th day at the Ukrposhta branch. I liked the product; the remote control is different from others' reviews, it runs on two mini AA batteries. The fan is completely silent, which makes me very happy. Blows well, but I thought it would be a bit more powerful. Thank you to the seller for your honesty and this product.
Excellent fan and light! convenient adjustments. Super product for a ridiculous price! Many thanks to the seller for the quality and delivery!
Awesome item needed in the kitchen, fast delivery, highly recommended.
It's a marvel. Small but mighty. It has different shades of light. and 4 air speeds. The only thing that doesn't come with the bulb base. I bought it separately.
Excellent fan! Works very well with only one con, see below. The fan blows forcefully with three speeds. I have mounted mine above me at my desk to save money on air conditioning. At the lowest speed, i can be comfortable in the room at 82 degrees f or 28 degrees c. i almost wish it could go more slowly. The con i have is the ir remote receiver on the body of the light above the blades. If the fan is running, the remote doesn't work very well because the blades get in the way. If you bring the remote control up over the blades from the side, you can control the light. As a design suggestion, i would have put the ir receiver at the bottom of the light so the blades don't get in the way. I love this fan. Powerful and bright. Pictures. 1. Ir remote receiver location. 2. Fan and light body 3. Fan and light body wider 4. Fan running with light.
I recommend a good fan. Great customization functionality. Ordered a second one!!!!!!!!!!!!¡!!!!!!!!!!!¡!!!!!! !
Very fast delivery. I can't understand how I lived without such a wonderful fan before! Turned it into a night light, it's amazing! There is a remote control with 3 fan speed settings. Fan timer, cold warm light, on, off. Many thanks to the seller!! !
Ordered on 5.07, received on 15.07, super delivery, checked everything works, helps a lot in the heat.
Received the fan light. I ordered two pieces. We really liked it. All declared functions are working. Even a timer. I recommend.
Great item, worth the money and i will buy again Great item, worth the money and i will buy again...
Love it. Very strong.