We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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We like it a lottttttttt
Arrived on time, well packed, the measurements are correct 80X160, very soft, padded and light.
Got it, prepare to put one in another room as well.
No joke, laying the carpet gives you a very comfortable feeling, especially in winter when you sit on the ground and watch TV shows. It's simply to
The truth is, the quality is not the best, but it is not so bad either
It’s very soft and nice
Good Quality 👏🏾👏🏾
Very soft Carpet. At first it might seem of poor quality, but after using it for a couple of days I was satisfied.
Very nice and soft comes reinforced from the bottom anti-moisture
lovely and so soft!
Very happy with my rug. Came fast and is very nice. Color is great and feel is great. Couldn’t be happier with this rug.
Exactly what I was looking for. Not too small, but big enough for a perfect foot mat at the end of my bed.
It is very soft, it is the second time I buy, I am very happy, it is thin but very fuzzy, I like it a lot
The shipment is fast, and the weather is gradually getting colder. This carpet is very suitable for laying in the room.
The alformbra is really soft and pleasant touch but it is true that the width or thickness is minimal, I expected at least a little longer. Being so fine, it detracts from comfort