SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tophomeclub (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tophomeclub.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The material doesn't convince me much, I hope it holds up.
Good bases for the bathroom. They feel of good quality for their low price.
Good
Very good, and for the price the material is fine. I like that it comes with studs and screws to put it on the wall so it doesn't fall off, especially if it were attached with plastics.
Fast delivery good product satisfy
I mounted it like this as chat gpt told me to and it works a dream be carefull when sticking it cause it will go wonky just like my top one haha but still very sturdy
Great delivery, arrived much earlier than expected. Looks great and expands the space significantly.
Very good quality. The package contains not only the adhesive strips to attach the corner shelf to the wall but also the dowels with screws in case you want to fix it by drilling into the wall.
Very good.
Very light and delicate construction. I installed it using the self-adhesive mounting included in the set (no drilling but dowels and screws are in the set). After installation and load, everything holds up well. If it falls off, I'll let you know. The wall was thoroughly washed and degreased before installation; the adhesive should hold more firmly.
Fast delivery Good product Satisfied
For the price, I expected worse quality. The truth is that it's quite good. We had adhesives to stick it to the wall or screws, in case you want to anchor it. I'll try it, overall: good.
I received it well. It's a good product and I got it at a low price. Thank you for the fast delivery.
Very satisfied, thank you haha. Very satisfied, thank you. Very satisfied, thank you haha. Very satisfied, thank you. Very satisfied, thank you haha. Very satisfied, thank you. Very satisfied, thank you haha. Very satisfied, thank you.
The corner piece is very nice and looks very sturdy, I recommend it.
Good quality.. I recommend!!
Everything is great! A bit expensive!! ! I recommend the seller.
I bought two and installed them in the bathroom. The adhesive stickers have very strong holding power, so you need to apply them carefully. The design is neat and I like it; the holding power seems solid too.
phenomenal
thin material, could have been a bit thicker, but not bad for this price. and could have put corner dowels
It's from Daiso, so it's plastic. It's good because Ali's is made of iron.
very cute ... I hope it can support the weight
Very good, easy to use.
Perfect for my shower :)
The finish is sloppy, sharpness is paper-thin and bends easily. I'm too lazy to return it, so I just throw it away.