We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The product is good and fully matches the seller's description. Fast delivery to Ukraine. I recommend buying it.
The product is good and fully matches the seller's description. Fast delivery to Ukraine. I recommend buying it.
Excellent order? The truth is that it looks super nice. The bulbs we bought are warm and they fit wonderfully.
Nice chandelier, just the bulbs are recommended.
Very beautiful! Exactly as described and even prettier in reality.
It's beautiful, illuminates a lot and looks very minimalist, I loved it 😍
This lamp holder is very easy to assemble. The result is surprising. Who wants to exchange for a new one should buy this.
Great ceiling lamp for an amazing price. Take your time assembling it as some connecting screw threads are not perfectly milled. Shipping took less than 10 days. I'll probably order more in a different style.
Super beautiful, they are very happy with it and it arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very happy with it, it also arrived very quickly. Super beautiful, very
Fast delivery, well packed, same as the image in the sale, I recommend the seller, yet to install.
I just received it, the delivery was very fast, thank you seller. I don't know about the product quality yet, I should wait to try it.
Recommend! I like it.
Very well packaged, I liked it, just that the bulbs don't come with it. We'll get them from there, everything else is fine, I recommend it. 💯
Delivery earlier than expected, easy installation, works very well. The material does feel a bit fragile but it performs its function very well. Yes, I recommend it.
The lamp was delivered quite quickly. Assembling it was not difficult, following the instructions. My husband had some difficulties with the installation: it turned out that it wasn't necessary to hang it from a hook, but rather to drill two holes in the ceiling to secure it. But thanks to that, it fits well to the ceiling.
It’s a really high quality and the price is great 😍
The lamp is great, easy to install