We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
To Dear Customers
We sticks to the tenet of “quality first, customer foremost”. If you need any products, you can send me product pictures or links. I will give you the lowest quotation as soon as possible, and then provide a link for you to order.
2. All products sold in the shop are genuine, please rest assured to buy! If you have any questions about the product, please contact us on AliExpress and we will reply you within 12 hours! Please check your messages often, we may have some issues need your confirmation before shipping.
3. Regarding orders and transportation: Please check your messages often, we may have some issues need your confirmation before shipping; Make the selection if the product has parameters, or note in the order; And Standard batteries, liquid and other prohibited parts are usually removed before shipping if your item are these , we may shipped by Special Line which will charged extra dollars; If ship by express, make sure you are NOT in remote area, or extra costs needed, and please note that it is for remote pleace delivery : Charged by logistics company.
4. Customer satisfaction is our biggest pursuit. If you are satisfied with our products and services, please leave us positive feedback and you will also get 5 points of feedback. Negative feedback can’t be modified! Please contact us for better methods for solving the disputes!
Notes:The transportation cost does not include import duties and other expenses, and the Buyer shall bear all additional (if any) expenses Russian customers, please leave your tax number if you choose Cainiao Heavy Parcel Line Brazilian customers, if you choose any express, please leave your tax number so that we can ensure that our delivery is normal.
E-mail：bft001002@126.com
WhatsAPP/Wechat: +86 185 7086 4505
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The goods have been received, the size is just right, and the quality is very satisfactory. Product function: easy to use when going out, especially for taking a shower. Appearance material: beautiful color. Product quality: extremely sturdy