We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Installation is easy and the fan works well. Installation is easy and the fan works well. Installation is easy and the fan works well.
It's perfect as a room lamp. The brightness is sufficient, and in the evening, the light is dimmed to a warm white color. The fan is cool and rotates well, which is great. The ceiling in my home isn't high, so I chose a product with a wing guard. I'm worried that I might get hurt on my wings. I am currently very satisfied.
It's brighter than I thought~good
It's very good. The brightness is just right, the color can be changed, and the fan even rotates, so it blows far. I recommend it.
I bought it to hang in the kids' room~ It was brighter than I expected, so I didn't install a downlight.
Satisfying product. A bit noisy but not annoying. I recommend it.
The packaging was good, so I received the product well. It was simply packaged in Styrofoam, and the remote control was inside the main body, so I found it quickly. The light intensity is appropriate and the fan has good airflow. However, there is a QR code for app download instructions in the manual, so I installed it, but it's disappointing that it doesn't work.
I like it. I'm planning to install it in a small room and introduce it. I am ordering again.
Very satisfied. Installation is also easy. There are also items available. Delivery was smooth and packaging was well done.
I am definitely leaving a review. Korean people should make sure to order 220 volts if they are asked for 110 volts. As mentioned in the previous review, it is a plastic bracket and requires two people to work on the electrical line one by one. And the app is a bit terrible. Just use the remote control. The task can be completed in about 10 minutes. There are three types of lights: yellow, white, and yellow-white that can be adjusted in brightness. The fan can operate in both forward and reverse directions, making it suitable for winter use. Be sure to purchase a fan that rotates 360 degrees. When I take a photo with my phone, the color separation doesn't work properly. When you made the purchase, it was about $30.
I think I made a good purchase. It's good for the price, brighter than expected, less fan noise, and I'll use it well.
It's not super cool, but it's satisfactory for the price. It's not a 360-degree rotating model.
The delivery was fast and the product arrived without any defects. I installed it right away and it works well. The color and brightness controls are easy to use, and the fan works great too. It has six levels from low to high, and I was surprised that it can rotate in reverse. The noise level is quiet enough for sleeping at night, so I really like it. That's why I'm buying another one.
Installation is easy and the product works well. I recommend it.
I hung it in the kitchen, and it's cool and ventilated. The color and brightness can be adjusted, and it's great. Definitely recommend.
This is the best thing I bought from Ali. Delivery is average
It seems to have the best cost performance. Although the circulation angle is a bit disappointing, this performance is acceptable for this price. However, we need to observe the lifespan of the LED board a bit. Assuming it lasts for over a year, at this price, it's worth replacing. It seems okay.
Oh! Exceeded expectations! Brightness. Coolness. Installation is easy but requires two people. The rotation works well and the remote control functions properly! This is an item that cannot be deceived. I hope it lasts a long time!
Easy to install, quiet, and the best!