We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product : 5.5 inches utility knife
Blade Material: Japanese ZDP-189 Composite Steel
Handle Material:Desert Ironwood +White Bull Horn
Core Hardness :65-67 HRC
Angle of theEdge:15°±1 per side(Perfect Sharp Blade)
Humanised Design: Knife root and knife back arc processing.(It can reduce the pressure feeling of fingers, even if you use it for a long time, you won’t feel fatigue and avoid cutting your fingers by mistake during the process of using)
Surface Process:Hand-brushed blade surface,high-end appearance
Characteristics :Sharp and durable,super anti rust,light energy
Packing:Exquisite paulownia wood gift box
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My 5 knife from xinzuo… simply the best!!!!
It is oooooooooooooooooooooooooooooooooooooooooook
I received the knife. I cut the sausage. The knife is very light, the handle is comfortable. Thank you 😁.
Everything arrived intact and very quickly. Ordered on November 6th, arrived on November 20th. Well-packaged, cardboard box and wooden box were packed in factory packaging. The knife is gorgeous, sharp and scratches glass. The sheath is simply a masterpiece. I have many knives from this manufacturer, all knives are excellent. The knife is lightweight. I recommend it to everyone for purchase.
The knife is great, so far I'm happy with it, let's see how long it will stay sharp.
The package was received today, everything arrived in good condition.
The box is superb and inside the knife is magnificent. The horn and wood of the handle are of the most beautiful effect. The blade is a rather soft stainless steel san mai surrounding a ZDP 189 core. The edge is razor sharp. I know this type of blade that it will be necessary to sharpen very regularly because a dull edge will be impossible to recover due to the extreme hardness of ZDP 189.
I hope it's a good knife, time will tell.
Reached Moscow in 9 days, the knife is made to a high standard, the only thing that is unclear is why the blade is not polished? It's matte and fingerprints are visible on it... It fits well in the hand, the weight is just right—not too heavy or too light. To understand how much of the shank fits into the handle, I ran it through an endoscope, photo for everyone who wants to see it. I hope it will last long!