We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Topic: Dog Storage Box
Top picks just for you
Good material and true to the image and description of the product
Charming, suitable for my home style. Happy and useful to me
The product is matched, as a Garna. Packaging nadiin. Delivery to the new shvidka. All OK!
The design is cool. The top plate is placed with double-sided tape on the tail, so it would be better not to raise heavy items.
Great product, I will use it well. Great product. I'll use it well. I'll use it well. I will use it well.-No.
Wonderful! I highly recommend, super fast shipping, courier delivery, perfectly secured shipping. Bought at a very good price thanks to the best FB group on AliExpress Love vol. 2 🌸
I like it so much that it's cute and funny. The practical is also so good. I like it. Every time I see it, I laugh and it's nice. I love it here with my keys and my wallet. I'll use it well.
Done very well! Part where the saucer is glued that they put a spit of adhesive… (in case I put a powerful double sided tape on it) VERY RECOMMENDED!!!!
Mom, what a cool😂😂😂I love it
I received it well, I will use it well.
Great!!!
Small than a living place I don't even have a half purse.
yayyyyy fast delivery & in a good condition 🥳 thank you
It's larger than I thought, and I 've carefully contained Styrofoam. Thank you very well.
Super super nice, will gift an extra birthday for my son, he's really cool❤️👍👍👍
Very fast delivery and I am very satisfied with the purchase. Dog lovely! Useful thing in the House
Cool Dog! Decorates the interior. And for keys a convenient place
Beautiful
Exactly as described and very cute.