SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tophomeclub (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tophomeclub.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product identical to the advertised. Good quality material. Fast delivery. Working perfectly.
As ordered thanks, this will be great for the bbq
The size is smaller than expected, but it's good to spray evenly when using. I am satisfied. Next time, I should try purchasing a product made of glass.
Awesome product thank god for asains
bigger than expected. it's very good
delivery two weeks. a very necessary item for salad lovers))
The truth is it's good, it sprays the oil well, I've been using it for several days now and everything has come out perfectly, it doesn't get stuck and it doesn't clog either.
Oil Dispensing Spray. It is very useful for dressing salads or any other type of dish without using a lot of oil. It works perfectly if you want dosage in your dishes, don't hesitate, it's highly recommended.
Arrived 10 days after order. It's a wide spray with oil, and I can recommend it further. This is the only spray bottle that works with oil.
It's a good size, lightweight, and disperses the oil well 👍🏼
Spray for oil, this is not my first order, a very useful item in the kitchen. It sprays oil well. I recommend the seller, fast delivery.
It comes in an excellent size, arrived in about two and a half weeks to Mexico. The quality of the product is hard, meaning it feels of excellent quality. The spray pressure is quite good, it comes out like a straight line but in spray form, when you press it, you don't feel like it's going to break. It has very good support. I've seen it in stores for around 250 pesos, and this one doesn't fall short compared to those sold elsewhere. I definitely recommend it highly.
Good item and very functional. I highly recommend it.
super good, for 300 but it has a large capacity
Very practical, good quality, just what I needed, arrived intact, very quickly, I highly recommend the product and the seller.
No bad 👍
Perfectly packaged, the material is of very good quality. The atomizer works perfectly and the oil distribution is correct. I loved it and am already recommending it, especially since it arrived much earlier than the marked time.
High-quality, beautiful. It sprays oil very well. I am satisfied. I recommend.
A little smaller than i thought
Cool bottle. My wife is happy. In my opinion, a 300ml capacity is the most optimal. Sprays well. Didn't communicate with the seller because there was no need. Delivered quite quickly. I recommend both the product and the seller.
I liked it, I thought it was small but it has a good size.
These items are very useful. They are made of good quality plastic. The color I chose is very pleasant. It is as described by the seller. A+++
Arrived very quickly. Performs its tasks well. Looks good, but after washing in the dishwasher it became slightly uneven; the bottle is not perfectly smooth but not very noticeable. I use it with pleasure.
Super spray of good quality. No mechanical issues when used with olive oil. Perfect for the grill, highly recommended without any problem. 👍👌
Nice sized bottle. Sprays well.