SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tophomeclub (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Looks really good for cooking oil.
Nice spray bottle. Nice spray mechanism.
I recommend it.
Good practical product and good quality
The spray power isn't bad at all. Considering the price, this is a product with excellent value for money. The size is just right and I recommend it.
Beautiful and very useful bottle. I recommend it.
excellent, I loved it
Excellent jars, I'm already using them. Highly recommend.
Looks okay
Fast delivery, well-packaged, very good quality. Great item for the kitchen. Thank you.
Just like in the image, it works very well and I recommend the product at a phenomenal price.
This device will be very useful for me to measure fat 😉
Excellent product, works very well when I cook, very good purchase.
Fast delivery and very well wrapped, good material, seems like it will be fine, I like it.
Perfectly matches what is advertised, works very well with olive oil, saves oil and distributes it better.
Very good. The spray is consistent, quite strong, and spreads well.
I really liked the design and overall quality of the bottle. The material is good, well finished and gives a feeling of durable product. It works correctly and fulfills what it promises. I just wished the spray was a bit finer and more dispersed, with less oil output per trigger pull, something closer to an aerosol. I understand that spray is not aerosol and that oil is more viscous, so this ends up influencing the result. Even so, it's not a straight jet. The spray is relatively open, I just thought it could be a bit wider and release less oil per trigger pull to lubricate surfaces. Overall, everything is fine and I will continue using it because it is a useful and functional product.
I like it, you can use this for many things, oil for cooking or water sprays for the plants, even for cleaning. Great product.
Matches the advertisement. The product is all plastic. I liked it.
Excellent product and ideal for spraying oil into the fan jet air fryer.
Arrived quickly and in excellent condition. I yet to try it however..
Excellent, it comes in plastic.
300ml bottle. The bottle is plastic.
Excellent product, I liked it quite a bit, I highly recommend it, good value for money, affordable.
Fast shipping. Only 1,5 week to slovakia. Product as in description. Spraying diameter approx 15cm.