We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
I like the cost of money.
Slightly small but satisfied
The one-touch type in the shape of a bed and then came over. It's long, but the finish quality is poor and the coping is a star. I like being there.
I was surprised that the product quality is better than I thought. The Rod looks a little weak, but it's better than I thought. The mortgage is also solid, and the material to connect with the rod was okay. It seems to be a good price if you buy it when you discount it.
3 parts connecting parts Stainless material, not plastic, as shown in the photo It's solid Cheap Price good quality Simple installation
Quality is fine.
8/6 order, 8/13 arrival. The installation was comfortable, and the knife angle after installation is great.
It's hard to assemble. It seems to be stronger than I thought. It's not a three-sided zipper, it's also a little uncomfortable. I used it without a bottom, but it had a bottom, so I think it was uncomfortable because I had to put a blanket and pillows in it..
Before, I used a pop-up mortgage, but it was a little craply, and it was tattered, so I found out while searching and buying-pop installation was a little more difficult than up, but it can be assembled and installed without much difficulty-wide and large, so it is good. I'm satisfied.
There were two partially cut off the pole, but it was installed because there was no problem with the installation. I thought it was, but there's also a two-sided open, so see and buy it. One-touch Bo is so good
It is good because it is strong and not strong. I bought a total of three for each room. It is more difficult to install than pop-up, but you can install it if you do not look at the manual. I like it because it's spacious. It's nice to have three doors.
Even without a manual, it is easily assembled with the public. It is one-touch change, but it is sturdy, but it is flexible. I can't tolerate a little error. Depending on The View, there will be advantages and disadvantages. 1234567890
Big and too😀
One touch. This is good. Nineum is stable and I think it's good.
good!................................................. ...........................................................