We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
1.Wide Applicability: Experience the ease of cooking with our removable pot handle, designed to fit a wide range of cookware, ensuring compatibility and a compact kitchen.
Specification:
Product Name：Removable Pot Handle
Material: Bakelite, Gumwood, Silicone, Stainless Steel, ABS
Product Size: 19×3.2×2.8cm | 7.48×1.26×1.10in
Features: one-touch opening and closing, sturdy and smooth
Applicable: suitable for pots and pans all cookware
Suggestions: It is not recommended to heat the handle for a long time, which will affect the service life of the handle.
Pack list：
Removable Pot Handle*1
Due to manual measurement, there may be a difference of 0.5-1cm in the size of the product. Please allow for slight dimensional errors. Thank you for your understanding!
If you like our product, please give us a good review. Thank you.
Top picks just for you
All right.
Received earlier than expected, and with very good quality, both pans and any object look robust and hold well.
Fits well, worth a lot
I recommend a very good product
The handle weighs heavily, which is indicative that it is made of good materials. Has the tips in silicone which makes the pots or pans not scratched. I am very happy with the purchase. Very good quality/price ratio 100% recommended. Arrived several days before the period indicated by AliExpress.
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It was shipped the same as the order. The motion is in good condition. Packaging is good for you. Arriving without damage.
It's pretty good, it came in 6 days and the packaging was fine. It feels good material, it is resistant.
The shipment has arrived very fast. Works perfectly and holds the pan without any problems. Is very similar to the original tefal. Has good rubber grip. We'll see if it resists the heat.
Arrived quickly and looks and works fine
Is the contact area a heat-tolerable material? I doubt it, but I think it's pretty solid and well made. I think I bought it well for the cheap.