We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Suitable size range:
Normal Size (S):Length 50-65cm Width 50-65cm Thickness 5-20cm
Normal Size (M):Length 100-125cm Width 50-65cm Thickness 5-20cm
Normal Size (L):Length 150-190cm Width 50-65cm Thickness 5-20cm
Plus Size (S):Length 65-95cm Width 65-95cm Thickness 5-20cm
Plus Size (M):Length 95-135cm Width 65-95cm Thickness 5-20cm
Plus Size (L):Length 135-165cm Width 65-95cm Thickness 5-20cm
Plus Size (XL):Length 165-200cm Width 65-95cm Thickness 5-20cm
L-shaped:Length 160-190cm Width 90-110cm Thickness 5-20cm
Back cushion cover:Length 60-90cm Width 30-50cm Thickness 5-20cm
Pillowcase-1pcs:45CM*45CM
Dear friends, if you have any questions about the size, please contact us directly We will recommend the most suitable size for you. Happy shopping
How To Choose? 1.Measure The Length Width And Height Of Each Cushion. 2.Select 1 Piece Cushion Cover For Each Cushion.
Drop Shipping
We accept orders from Drop Shipping. There will be DO NOT put any invoices, QR codes, promotions or our brand name logo in the shipments.We will ship as soon as possible for you.
About Shipping
When you pay the order, we will send you the order within 8-48 hours (except during the Chinese New Year holiday). Seller Recommended Logistics: China Post Registered Air Mail, AliExpress Standard Shipping, AliExpress Save Shipping, ePacket ,Special Line-YW or other better logistics.Because they are faster and traceable. Track website: www.17track.net.
About After-Sale
When you receive the product and find that the product has quality problems, please contact us in time, we will give you resend or refund. In order to solve the problem better, please don’t open dispute.
About Feedback
Please take a few minutes to leave a positive feedback with 5 stars If you are satisfied with our products and services.Your feedback is really important to us. Thank you! Please be fair and detailed in your assessment as reviews help other buyers make purchase, let other buyers know about your experience with the seller and help Aliexpress.com a safe place for buying and selling.
Contact Us
If you have any questions about your order, please contact us by send a message by Aliexpress. We will offer a solution.
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I recommend Ham delivery super quality
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Excellent. I'm satisfied.
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Super quality and good color, just not gray 😒 too dark, like black
It fits Super, nice to touch. Consistent with the description. I recommend
excellent. not my first purchase
Beautiful and fluffy, good quality
excellent quality. perfect fitting. the color is very vivid I was expecting more mat.
Really great👍I'm delighted I recommend
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It came very quickly, I liked it in exactly the color and size I wanted. I hope it does not slip on it when you sit down, I strongly recommend the seller
It fits perfectly as i thought on my ottoman. My ottoman is very large size and it opens from top. Thats why i needed a cover just to cover upper part and it works.
I'm so fine than I thought. I really like it.
Very soft! I love it, but a little plus wide would have summer better. Quick liason.
They are very nice and soft and look good, on the back of the sofa.
Are nice and soft also the dimension is right so far
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Everything was fine. Clean the Garna. I'm hassled. My daughter.
Good quality👍👍👍I recommend!!!... very fast delivery!!
I really like it, it fits on my sectional
Super beautiful and good quality took longer to arrive than they agreed but they gave me a bonus... a very good purchase
verry good👌😉 middle grey colour 🙂