We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wish you a pleasant shopping experience and a wonderful day☺
1.Material: Aluminum alloy +ABS plastic
2. Reminder: The suction cup accessories will be randomly dispatched. Although the styles and colors may vary, the functions of the suction cup accessories are the same and they can be used. There is no designated shipment for the suction cup accessories. Thank you for your understanding
3. Product load-bearing capacity: The normal and universal load-bearing capacity is 1 to 3 kilograms. However, for different wall applications, the load-bearing capacity of the product varies. Therefore, the load-bearing capacity needs to be measured based on the actual wall. We hope buyers can understand. Thank you
4. Warm reminder: All product dimensions are measured manually, with an error range of 1cm to 5cm. This is within the normal range and does not affect the use of the products. Thank you！
5. Please strictly follow the installation instructions in the pictures and the pictures suitable for wall use before installing the products. Thank you
6. When installing the suction cup, please ensure that the suction cup and the wall are clean. At the same time, the wall must be 100% flat and smooth, without any cracks, holes or other conditions
When installing the suction cup, press all parts of the suction cup firmly to expel as much air as possible from inside
Let it stand for about 24 to 36 hours before placing the items for use. Please do not use them during this period
Notes:
-Due to hand measure, the size may have 1-2 cm error, but it does not affect the use.
-Due to differences in ambient lighting and display device settings, there may be some deviation between the images you see and the items themselves. Please understand.
-Due to long shipping, the item may damage in transit, thanks for your understanding.
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The suction cup is very good, and after cleaning the area where I wanted to attach it, I left it with weight on it for a few days and it holds perfectly.
I bought it very cheaply using CoinDeal. Installation is simple and the finish or coating feels smooth, which is nice. The plate is quite thin, but I think it would be fine as long as it's not heavy like a shampoo bottle.
Perfect and it seems to hold weight, but only on a smooth tile, otherwise it doesn't stick.
Good quality tray for the price offered with coupons. Packaging and shipping by the seller were unbeatable, with the package being received in a week. I definitely recommend the seller and the product depends on your needs, but it has quality and fits well during assembly. Thank you!!
Looks just like in the picture, very sturdy material, I would recommend it to everyone. I'm just curious whether the suction cups will stay in place well.
The delivery was very fast, the product is exactly as described, spacious, practical and easy to install, it looks great. The only downside was the packaging, which arrived with a dent and was a bit damaged in that area, but it does not lose its functionality. Recommended and I would like to buy again.
my good quality thank you very much seller the fast shipping before time thank you very much again I recommend
Good product, strong material, just like the description.
This bathtub shelf is made of lightweight gray metal. It attaches easily with suction cups-velcro. It fits perfectly with my shower design. I highly recommend this product.
The order arrived quickly (14 days to Kyiv), well packed (bubble wrap + postal package). The quality of materials is good. The product fully corresponds to the description on the product page on the seller's website, on AliExpress. I recommend the seller and the product.
Excellent sticky shelf
The package was received earlier than the planned date. The shelf is very good and convenient. At first, there was a problem with attaching the hooks, but everything worked out well. It holds very firmly. I recommend the seller and this particular shelf. Thank you very much.
I highly recommend it, it's durable, beautiful, and arrived safely packaged.
Same as the image, good quality and fits very well.
I ordered the small model and the medium model. If it's satisfactory, I will also order the large model. In any case, the material seems durable and the suction cups are of good quality.
The item is exactly as described. It doesn’t require glue or drilling the wall, and it is very easy to assemble. It is very sturdy as well, i love it