We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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I was so surprised at how quickly this shipped. It’s a little bit lighter metal than i thought and the section cups have sticky parts on the back so you can’t reuse
Exactly as described, good quality and easy to assemble. Not put it up yet so can’t say whether it is secure or not. Thought it was and open and close clasp but it’s a twist cap suction cup so hopefully it still is secure
Parfait
They arrived in perfect condition. Very good the suction cup system. Shelves fulfill the function. I give you 8 out of 10 points
It's pretty solid can hold a lot of stuff...wish it came with screws like a different one that I ordered. Besides that I definitely wouldn't mind getting another one if I ever need one in the future
I am very happy to receive a very good quality product quickly. I will use Ali more often next time.
Very fast delivery, shelf nice, you have to turn yourself, no manual. Rather gentle.
Product quality is ok, still shipping fast. I tried it for a month and if it's good, I'll buy more to install an Airbnb system that's in the process of being completed.
It's sturdy and solid. It's sturdy and solid. It's sturdy and solid. It's sturdy and solid. It's sturdy and solid. It's sturdy and solid. It's sturdy and solid. It's sturdy and solid. It's sturdy and solid. It's sturdy and solid. It's sturdy and solid.
Everything works as it should lie nicely Everything works as it should lie nicely Everything works as it should lie nicely
Everything is super!
Super
I am very satisfied with my purchase. The product meets all my expectations and is of excellent quality. Delivery was fast and customer service was exceptional. I would certainly recommend this product to others.
it was so great, thank you for delivery which is fast and safe, really useful in bathroom in the corner
I bought one and I was satisfied so I bought one more. It's better than I thought. Among the cheap products bought in Ali, there are many things that are bent and weak, but this one looks strong enough it is. Overall, I recommend it. And buy it by writing a coin. There's a lot of difference in value.
The parcel arrived quickly, well packaged, I recommend this seller and his store. The shelf looks very stylish, made kindly
The article fits the description well but arrived probably while being transported. I was able to straighten it but the packaging does not protect well.
Fast shipping according to the description
One of the suction cup’s didn’t work that is a shame i will need another one