We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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very nice solid metal and delivered in 9 days
Not yet tested but I believe it will be very useful for salads, soups, risottos and some delights
The goods are cut off. Without poskozhen. the goods are declared by the seller. I recommend the product of that seller.
Arrived as pictured, light plastic.
This product works well. The spindles are a little weak so it keeps moving
Product is as described.
super products fast delivery
Is very well to cut the tomatoes and cooked bones. It also seems resistant even if it is made of plastic.
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Goods as described Fast delivery.
Are as it appears in the product description
All is good, thank you.
I took it because the food which we called souvlaki needs the tomato to be sliced. My wife loved it from the beginning.
Interesting kitchen accessory. With one hand you will take it and put it in the tomato, onion, fruit, etc. You will count through the guides, obtaining the same slices that will make the dish you have prepared shine more. Highly recommended seller. Thank you very much.
Fast delivery. Easy setup. Plastic medium firmness. When cutting, knife will cut into plastic. Must be careful
As stated in the description, I recommend it
Very nice pliers to cut into slices, very precise slices, onions or tomatoes, very good quality!
The handle for being and plastic has good grip, however I found the comb that surrounds the vegetable a little fragile, I believe that taking care should last some time.