SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Top Home Club (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Convenience: remote control + bluetooth APP
【Multiple Colors Modes】You can choose a monochrome cycle, bipolar cycle, tricolor cycle or multicolor, etc. dynamic cycle. The light is soft and even without glare, which is suitable for the dark boring corners of the bedroom.
【Wide Application】Perfect lamp for bedroom, living room and party, which is good to adding atmosphere for holidays, parties, birthdays. The RGB floor light is eye-catching, relaxing, leisure, very soft, and best to provide softness during watching TV or having a chat.
Colorful & Intelligent Home Lighting System
【Installation Instructions】 Please refer to the package manual for installation instructions. If you have any questions during installation, please contact us. Please use matching screws and tools to fix the base. 
I loved the light and it has different shades that give a plus to my game room, maybe ask for an additional one so that it is complete with these
Shipping fast, good, working well and very good Ducktem! Sseller and product recommendation Shipping fast, good, working well and very good Ducktem! Sseller and product recommendation Shipping fast, good, working well and very good Ducktem! Sseller and product recommendation
Gorgeous lamps! The quality is excellent, the only unpleasant moment in one of the lamps at the bottom was filled with glue and made it difficult to insert a nail for attaching the lamp legs! And so, just a miracle, it shines perfectly, the remotes work properly, the lamps themselves also work properly!
Love it! Easy to mount, its lights and many color variations with a control and an app
✅✅✅
Nice! the apps works too. I love it. somewhat easy to assemble
It came to shvidko for the new one, all tzile, instruktsiya. I am good, my uncle for the shvidka. I didn't spit with the seller.
Good lighting, great microphone for sound response, I purchased two of them. Only issue is one of them arrived with a dent
Arrived in a week well boxed, it works well, has many different colours and effects functions. It also works with Alexa. I'm happy and I recommend it
The product's completeness and the quality is very good compared to the price, we will try to buy one more
I put it under the spit. I personally, even toward the wall, my eyes were on the light.
The contents are safe even if the price of the good box is crumbed🇰🇷
Lights super good I still don't buy batteries from the control but it's practical, although the screws they have to secure the legs of the support are super bad, they come out easily, I suggest not moving it much from where it is placed but for its price and function it is super good
Works perfectly!
My order arrived in full, in perfect condition and ahead of time👍
Product arrived quickly and was by description
Is very easy to assemble, For price-quality is the best I thought it was going to bring control, but it is handled by an app, (which is very obsolete, they should update it)
Top, everything arrived right🆗
Run don’t walk to buy this light! You can sync it with your music and it’s such a cool feature. Club in my house lol
The baton is pretty, but I thought it was thin. In fact he's pretty thick. Anyway, I liked
cool gadget
Excellent
I bought two corner lights in the front and back of the Suidhome store, one 40CM and the other 150CM. Their packaging is perfect and well protected. Their commonality is that they are both controlled by smartphone apps, and they are all RGBIC colors. The 40CM light tube is smaller than the 150CM light tube, but its detailed design is exquisite, easy to install, and stable. The 150CM light tube is large, high, beautiful in color, of great quality, and easy to install
Easy to put together with a little patience and intuition. Illuminates very little even in maximum intensity. Everything works well. Adapter to plug from usb not included, please note. The command must be quite close for it to pay attention.
Was the second I bought in this same store. What came now is a little different from the first. The control of one does not work on the other, but the app is the same, however, the effects are different too. Like I want something static, it's good for me. Another thing is that the assembly is easier to do. It was worth AliExpress, love won and I won't be able to use you anymore.