SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Top Home Club (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Convenience: remote control + bluetooth APP
【Multiple Colors Modes】You can choose a monochrome cycle, bipolar cycle, tricolor cycle or multicolor, etc. dynamic cycle. The light is soft and even without glare, which is suitable for the dark boring corners of the bedroom.
【Wide Application】Perfect lamp for bedroom, living room and party, which is good to adding atmosphere for holidays, parties, birthdays. The RGB floor light is eye-catching, relaxing, leisure, very soft, and best to provide softness during watching TV or having a chat.
Colorful & Intelligent Home Lighting System
【Installation Instructions】 Please refer to the package manual for installation instructions. If you have any questions during installation, please contact us. Please use matching screws and tools to fix the base. 
fantastic! Sturdy metal legs, you have to screw them into the base, looks well made, i hope it will last for long time!
The Luminaire works perfectly! What bothered me was the structure that is plastic and in the Assembly, very difficult to leave acceptably straight. For the price is 5 stars
1. The packaging is intact 2. The logistics speed is very fast, and it was received in a few days 3. It can be turned on and off in a variety of ways. You can use the switch that comes with the lamp, or the remote control, or download the app to adjust various light combinations through Bluetooth. This is simply amazing. Children like it very much, and it is very convenient to operate, not complicated at all; 4. The quality of the lamp is very good, very strong, much better than expected, highly recommended
Adoreii! I'm still discovering the functions, but the little I saw was enough to have loved it! I recommend it.
I'm very satisfied. thanks!
Very good came right I loved
Very good the product. Easy assembly.
Super
Nice
love it
smart app control , easy use
I found it a bit instable, the bar turns crooked.. But I thought it was beautiful and with a lot of effects really cool. Large control.
Very good product, easy to install. A little shit to put the plastic back in place. The designer can improve manual user. Otherwise any functionality is fine. I recommend.
Need to ride and try. I'll tell you. It comes well packed and the seller sends fast. I hope it works as beautiful as shown. It seems of good quality.
Super lamp. Beautiful colors of light, lots of functions-flowing, colorful, white, bright, dark, responds to music. I recommend, worth the purchase.
The application is adjustable, easy to install, but I don't know if it's because of this, but one adapter is dead. Uh... hmm.
It is very worth it, it is the same as in the description, it has an app that helps its handling although it also has a remote control
OK
The product is good fulfills its function in good packaging is very nice I recommend it a lot!!!!!!!!!
I can eat well in the afternoon I bought it well in the afternoon and cheaply good. Thank you this is a product that is really a new product. It is a regular size. You're not.
Very nice but there is a detail that is bigger than 1,50 measures almost 1,70 I say because the roof of the second floor is inclined I was going to put it on a wall that measures just 1,50 but here it goes well it seems difficult to assemble but seeing the pieces it is very easy the lights Beautiful one with a beautiful orange tone, the control pile is a bit strange but I put 5 stars the same and the music mode is strange I prefer that lamp but to cheer you up or give a different style molan the price is rather more expensive not when putting it where I put it It was true that another was very good but also more cables and the only thing that I really did not like was that the cable is relatively short you have to have a plug close is the pump but it is more than 1,50 very grateful I like it is a 10 although longer cable and put the height
Very good pity product that does not integrate with Alexa.
Very quality is excellent and good ~
Everything ok, thanks.
great device! not very stable on a floor but it's Ok - not falling. there is no requirements for usb current!