SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Top Home Club (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Convenience: remote control + bluetooth APP
【Multiple Colors Modes】You can choose a monochrome cycle, bipolar cycle, tricolor cycle or multicolor, etc. dynamic cycle. The light is soft and even without glare, which is suitable for the dark boring corners of the bedroom.
【Wide Application】Perfect lamp for bedroom, living room and party, which is good to adding atmosphere for holidays, parties, birthdays. The RGB floor light is eye-catching, relaxing, leisure, very soft, and best to provide softness during watching TV or having a chat.
Colorful & Intelligent Home Lighting System
【Installation Instructions】 Please refer to the package manual for installation instructions. If you have any questions during installation, please contact us. Please use matching screws and tools to fix the base. 
My order arrived in full, in perfect condition and ahead of time👍
Product arrived quickly and was by description
Is very easy to assemble, For price-quality is the best I thought it was going to bring control, but it is handled by an app, (which is very obsolete, they should update it)
Top, everything arrived right🆗
Run don’t walk to buy this light! You can sync it with your music and it’s such a cool feature. Club in my house lol
The baton is pretty, but I thought it was thin. In fact he's pretty thick. Anyway, I liked
cool gadget
Excellent
I bought two corner lights in the front and back of the Suidhome store, one 40CM and the other 150CM. Their packaging is perfect and well protected. Their commonality is that they are both controlled by smartphone apps, and they are all RGBIC colors. The 40CM light tube is smaller than the 150CM light tube, but its detailed design is exquisite, easy to install, and stable. The 150CM light tube is large, high, beautiful in color, of great quality, and easy to install
Easy to put together with a little patience and intuition. Illuminates very little even in maximum intensity. Everything works well. Adapter to plug from usb not included, please note. The command must be quite close for it to pay attention.
Was the second I bought in this same store. What came now is a little different from the first. The control of one does not work on the other, but the app is the same, however, the effects are different too. Like I want something static, it's good for me. Another thing is that the assembly is easier to do. It was worth AliExpress, love won and I won't be able to use you anymore.
Super price quality ratio👍
I love you!!!
Good product, but the app could be better, more customizable and have a space for setting up favorites.
Works perfectly, gives very good ambient light, just what I wanted for a play and work environment
Excelent lamp. I order 2 more. Manual not very clear but could figure it out.
Incredible and amazing item. Best decor for flat. Recomend!
We love very much
A little on the flimsy side with where the long pipes go together, but when it’s built and lit it looks good. Ordering a few more now that I see how they look.
The lights look so sexy in place! Obsessed.
They arrived in good condition and are very easy to put together. They are a little more. Fragile than what can be appreciated in the photo and simpler but they fulfill their purpose and my son liked them. They are totally plastic but they achieve the task
Money is strange
Really nice! I recommend.
The product is as described. Gives a cool charm in the environment, however, I just didn't give 5 stars because the part I scored and put the screws was I who made the punctions. That is, I had to make the punctions to put the screws that in the end were some that I already had here at home, because if I did not do that the base would be loose. And speaking of base, she's a little big and maybe she'll bother you. If you have problems with this, try to see an option that sells rounded bases. For me the luminaire is much better facing forward and without the "protection", only the power wire is also turned forward as shown in the photo. Another point is that you need a USB input or a charge to turn on the luminaire, here I leave mine on the modem since I never turn it off. Even with all the points I mentioned, I plan in the future to buy another one like and in the same store.
It's just a valve of address bars and trade. Yak for a lot of money on 5V and I will not say that there is a lack of demand for this, one can be reduced))