We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The reviews were good, and the product is indeed great. It's a versatile item that can adjust color temperature, brightness, timer, and even a fan in one device. The cover feels flimsy when you hold it, so it doesn't seem like a high-quality material, but it's reliable in terms of light diffusion and bright enough. I think I can change it in every room.
Excellent item, easy installation, complete with various light and speed options. Robust and functional, truly cost-effective quality ratio.
I couldn't use the small room without an air conditioner at all, but after installing this one, it became very comfortable. It's quiet enough that I can leave it on while studying. It's so cool and nice! I'm planning to buy two more to replace all of them at home, but the price has gone up a bit since I first bought them. Highly recommended!!
This is the best value for money product. I used it before and found it so convenient that I ordered it a second time.
It's a bit dark to install in a child's study room; it would be perfect in a bedroom or dressing room. I am satisfied because the reverse wind function seems good for preventing mold in the room.
I bought it before and used it very well, so I ordered more this time and hung it in the nursery. I'm waiting for another order^^ That depends on the study room!
It's great! Easy to install and use. Can withstand tropical nights. The best!
The design is pretty, so it has a good interior effect. When used with the air conditioner, the coolness is on a whole different level. It saves on electricity bills and makes it quiet enough to sleep comfortably at night. Vertical rise in quality of life! Highly recommended!
After removing the existing lights in the restaurant and installing them, the lighting is brighter than expected and the temperature is cool. The wind even blows around the dining table chairs, but when it goes beyond the range, there is no wind. Please note this. It also serves the purpose of air circulation, so it works even in normal conditions. The noise is slightly lower than a regular fan, but of course there is wind noise as you increase the speed. I am satisfied with the price. Sell a lot.
The cost performance is excellent. The wind speed is satisfactory. It's also great for drying clothes by installing it on top of the drying rack.
I installed it on the dining table and I really like it. The wind speed is moderate and the brightness can be adjusted individually. 👍
Installation completed... Now it's great to use in the product room. The review says the lighting is not bright. If you set the light to maximum, it's not bad and the fan works well. It has various operating modes~~ Highly recommended..
The lighting is appropriate and the wind is rich; it's cost-effective. Highly recommended.
The delivery was faster than expected, which was great. I was surprised that the box was so light, but after installing it, it's amazing haha. It's surprising that this level of performance is at this price range. The brightness is also very good. Even when I set the fan to level 6, I hardly notice any noise... I wish it could run a bit faster.
I recommend it. Recommended for the bedroom, small for the living room, and suitable for outside. The noise is low; if you don't pay attention, it's hard to hear. If you increase the speed to high, it sounds good. The night light is a bit bright, so I don't think I'll use it much. It fits well in both large and small rooms, and the lighting brightness is just right. Even if there is an additional fee, I would like to install it in the living room if I can choose the brightness.
It's the best! I liked it so much that I ordered 3 more and plan to order 2 more. Installation is easy and the functionality is very satisfying. However, it's disappointing that each remote has different sensor registrations. I wish there was a universal remote that could be used... If I lose one, it's useless. Is there any compatible app or other function?