We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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I need to mount on the shower room bit they look awesome 👍😎 Very good quality and materials.
Fast delivery, well packaged. Material feels slightly thinner but still has to try. I don't know if these are stainless steel?
great condition and fast delivery
I loved it, now we just have to wait for durability!
Tres beautiful material in aluminum poli. Well packed in marker bags, then in cartons. Comes with complete mounting kit, either with pegs and screw, or with bracket to stick on smooth surfaces, (tiles, window or fridge as in Knife photos.) Although solid, is not intended for heavy loads
Everything correct I have put it with the adhesive that you supply hope it goes well, good packaging and fast shipping
Very cool performance of plastic with metal. Durable, including a set for gluing or screwing at your discretion
Screw them in, although they already came with glue, I felt that I would not bear the weight, it comes with its screws, no broken wine
Excelente
Great quality easy installation
I like it very much. Nice and durable. Thank you. also a gift.
Very light shelves but will do. They do not move and the glue is water resistant. It's very good
It is a good piece or article, of simple manufacture, they are light, but resistant, the material that they use for their manufacture is aluminum.
It looks like in the description it is necessary to see if it takes off
The product is cheap and nice^^!
Fits well
Quickly and conveniently delivered. The product quality is good.
Received and installed look great and most importantly, they are functional, as promoted, thank you very much
They are very beautiful and manageable to me they are very practical, I hope they last a long time one came a little beaten but I put it well and they have been perfect, very happy with the purchase
Very good product