We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
【Applicable Wall】ONLY work on tile (uncracked & smooth), glass, mirror, polished metal, stainless steel and acrylic. Don’t stick to a grout line. NOT work on uneven tiles, texture plate, painted/dry wall, wood, wallpaper, rough/crack wall.
【Troubleshooting Tips】If problems when firstly installation, it may be there is dust on the suction cup or the installation wall is unapplicable. Please wash the suction cup with warm water, dry it with hair dryer and test it on the smooth glass surface. If suction holds on the glass, that means suction cup collects dust inside the package, or the initial wall might not be applicable for using suction cup, please try to install it again or change installation location.
【Hassle-free Installation & Removable】 Simply press down the suction cups with palm to squeeze the air out, they will stick to the wall firmly. You can finish the installation in 1 second and put your items in the shower organizer immediately without waiting 24h. No screws, no nails, no glue needed. Damage-free to your wall. Shower shelves can be re-positioned many times and removed without leaving sticky marks and residue.
【Durable & Strong Suction】Our suction cup based on the bionics octopus sucker principle is made of TPE material. Each suction black shower caddy with 2 suction cups holds up to 22 lbs. Shower caddy suction cup is waterproof and keeps stable and sturdy when showering without any concerns.
【Rustproof Stainless Steel 】Shower shelves for inside shower is made of stainless steel and rustproof. With hollow-out design, maximize air ventilation and water dripping away, keep your bath products clean and tidy.
【Large Capacity & Multifunctional】Includes 1 shower shelf and 1 razor hook. Shower holder is perfect for bathroom, kitchen, and RV storage, such as shampoos, conditioners, shower gels, facial cleansers, etc., and the hooks are fit for most size of razors, loofahs, shower brushes, etc., Shower caddy suction cups heavy duty help you save a lot of space.
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