We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
💛 About size:: Because the carpet is a soft material, it will s8 small to large sizes, please refer to size selection before purchasing, instead of only referring picture. Please don’t use “small size” as reason to give bad review when you buy a small size, thanks understanding!
💛 Size error: Because the carpet is a soft material, it will stretch when it is cut. With the hemming process, the actual size of the carpet will have an error of about 2-5cm. Please be aware of it before purchasing.
💛 Attention: The plush carpet comes vacuum sealed, it is normal to see some creases. Maybe you need to wait 1 or 2 days until it fluffy up.
Dimensions
13 sizes for your choose
[If you need 200x250cm and 200x300cm, please contact online customer service.]
💛 Ultra soft material: Our fluffy area rug features a velvety-soft top and a cushioned interlayer, which is incredibly soft to walk on. If you prefer the soft, cozy feel of a furry rug under your bare feet, this plush bedroom rug is the one to go for.
💛 Wide Versatility: This rug is ideal for providing comfort and luxury to people of any age or gender, perfect for bedroom, girl’s room, kid’s room, home office, living room, boy’s room, baby room, nursery, college dorm or classroom.
💛 How to Maintain: Recommended to maintain this non slip rug with vacuuming and spot cleaning. In the event of spills, you can spot treat them with carpet cleaner. Vacuum our high pile rug regularly to avoid being trapped with dust if necessary.
Care Method
1.Beat the front of the carpet to the ground
2.Gently scrub with a soft brush and detergent
3.Dry the carpet spin-dry in the shade
4.Use immediately after cleaning
Top picks just for you
it's a nice carpet for the amount of money spend. A little smaller than expected but that's alright with me, fluffy and a lovely colour I definitely recommend to buy it, just go a higher size.
It is very good item is very good is very good is very good item is very good is very good item das
Better than I really thought.
I like it more than I think. It's so satisfying, and it's so good for the price.
matches my room perfectly
Reek
I really liked it very nice it served me a lot for my space I love
Is what the publication says, possibly buy another
Very slippery when walking barefoot
The quality is good, the order is not big. One minus that is thin, but the cost is super carpet