We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Robot Window Cleaner With Sprayer Home Appliance Smart Remote Controls Square High Suction For Window Wall Washing Water Spray
Description:
Need to plug in the power supply to work , the power adapter extension cable is about 4 meters,
the safety rope is about 4.5 meters ,Clean your high-rise windows in a safe and easier way;
1,size :248x248x65mm, ultra thin , anti-theft windows can also be wiped.
2,Easy Operation: Control your robot in three simple ways: One touch Key- Remote. AI Smart Cleaning Modes: Multiple smart modes: in patterns of Z, N, or Z- to- N ,more than efficient , please note:
N mode : Spray water on the lower side only ( NO Spray water on the upper side )
Z mode :Spray water on the Both side
3,Square Shape Covers More: W140 Covers maximumly 99% of the glass surface; Back to where it start when finished the work;
4,designed Fabric Cloth with no hurt to glass surface; Available to frame glass,tables,and smooth floors/wall surfaces.
5, Multi-levels of Safety Guarantee: Multi-direction anti-falling sensors,with strong safety rope equipped;
The built-in UPS battery help robot suck on windows for 20-30 minutes and send alarms if power supply is cut suddenly;
6,Multi-condition Application: use W140 to clean internal/external windows of high-rise buildings/stores bathroom windows, or other flat surface like marble walls, ceramic walls.
Package list :
Robotic window cleaner
/Adapter/User Manual/Remote Control/Extension Cable/Cleaning Mops/Safety Rope.
PLEASE NOTED:
1)Not suitable for skylight and inclined cleaning!
2) Install the rag correctly
3) Ensure that the power connection is well, and tighten the power extension cord;
4) Place the machine on a vertical or horizontal clean surface, press once to turn on the power of the machine to attach it to the glass surface, and press again to start the machine.
5)If the rags is too dirty, W140 will stop automatically. This is a normal phenomenon. After changing the rag, W140 will work well as normally.we suggest you clean them manually first. Since the machine can’t completely replace manpower, please understand!
6) For key cleaning areas, you can choose the N+Z Cleaning Mode to cleaning twice, and use an appropriate amount of detergent. After wet Washing, replace a dry rag for cleaning to remove traces.
7）Please note , we can not ship the cleaning solution due to the shipping policy ,. you can buy it from your local store or use the dish soap instead. Please pay attention to the amount of cleaning solution, if the amount of cleaning solution is too much, it will leave streaks.Usually each side of the rag can be sprayed 4~8 times
8) If there is a sharp friction sound between the machine and the glass, the surface may be too dry. Please spray an appropriate amount of detergent on the cleaning surface or rag.
9) The window cleaning robot must be put on a safety rope before being used, and the extension cord must be connected, and it can work only after being powered on.
10) If the w140 is working well at first and suddenly slows down or stops, please change the rag before continuing to clean.
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