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Dear friends, welcome to our store.If You Like This Item,Please Add It To Your “Wish List”,If You Like Our Store,Please Add It To Your “Store List”.We Provide Big Order Big Discount ,If You Have Any Question,Please Contact Us Thank you very much!!! Shipment >> 1. Order will be shipped in…

Product Details

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Dear friends, welcome to our store.If You Like This Item,Please Add It To Your “Wish List”,If You Like Our Store,Please Add It To Your “Store List”.We Provide Big Order Big Discount ,If You Have Any Question,Please Contact Us Thank you very much!!!

Shipment >>
1. Order will be shipped in 5 business days after full payment is settled.
2. We only ship to confirmed order address, please make sure that your order address is the same as your shipping address.
3. Service transit time is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
4. If you do not receive your shipment in time, please Contact Us before opening dispute, we wil check the problem and give you solution in 24 hours.

About services>>

We treasure every opportunity to cooperate with our customers.We will do our best to answer questions,solve problems.So if there are any questions or problems ,please contact us immediately,we will respond as soon as possible.

About feedback>>

If you are satisfied with our products, Pls give us 5 Stars ,your 5 stars will inspire our work.Please leave 5 stars and positive feedback if you are satisfied with our products.If there are any problems with our items or products,please contacet us before you leave a negatie feedback.We will do our best to solve any problems

About customs clearan>>

The tariff policies of different countries are different. The buyer needs to clear the customs according to the local customs policy. After the goods arrive at the destination country, the buyer needs to clear the customs in time according to the policies of the local country. If you need to pay the tariff, please pay the tariff according to the requirements to ensure the timely delivery of the goods

Item Specifics
Brand Name:
DUTRIEUX
Origin:
Mainland China
CN:
Guangdong
Installation Method:
Assembly
Width(Mattress Size):
2000mm
Appearance:
Modern Style
Bed Surface Fabric:
Composite Fabrics
Hign-concerned Chemical:
none
With Storage Space:
Yes
Inflatable:
No
Style:
Minimalist Modern
Specific Use:
Home Bed
Material:
Wood
General Use:
Home Furniture
With Backrest:
Yes
Type:
Bedroom Furniture
With Bedstead:
Yes
Shape:
SQUARE
Model Number:
Cama
Folded:
No
Logistics:
Free shipping
Optional logistics:
DHL FEDEX UPS
Product Name 1:
camas de casal
Product Name 2:
cama box casal
Product Name 3:
cama matrimonio
Product Name 4:
letto matrimoniale
Product Name 5:
muebles para el hogar
Product Selling Points 1:
modern bed
Product Selling Points 2:
bed room set furniture
Product Selling Points 3:
beds for bedroom
Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Top Home Club (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Reviews
(1 review)
Write a Review
Verified Buyer
m***r
21 Nov 2024 00:00

I received the bed, looked at a lot of homes, and finally chose this one. The bed is very beautiful, I like it very much, the wooden board is also quite strong, and the latex pad feels good to lie on.

Why Buy From Us

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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