We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
10046video – this link has different sinks, please confirm before placing an order
Note before buying
1. The price does not include import duties. Import duties are the responsibility of the buyer. (If you select the “Seller-Shipped” option via sea freight, import duties are generally included, but shipping times are longer.) If you cannot accept this, please do not place an order. Thank you. Import duty policies vary by country; if you have questions, please contact customer service before purchasing.
2. Due to the nature of international shipping, minor scratches and dents that do not affect normal use are unavoidable. If you cannot accept this, please do not place an order.
3. Because aquarium packaging is large—especially for tanks exceeding 1 meter in size—customs inspections are required at both entry and exit points. As a result, shipping times are generally longer (for non-air freight channels) and typically take 50–60 business days. If you cannot accept a long wait, please do not place an order.
3. Slight color variations may occur due to differences in lighting and photography equipment; the actual product color takes precedence. Dimensions are measured by hand and may have a margin of error of 1–2 cm.
4. Please inspect the goods as soon as you receive them. Please record an unboxing video. As the product is not inexpensive, this helps avoid potential disputes during negotiations.
If you cannot accept the above conditions, please do not place an order. Thank you.
Size:
75x46x22CM /29.5x18x8.66 inch
80x46x22CM /31.5x18x8.66 inch
68x45x22CM / 26.8×17.7×8.66 inch
88x48x22CM / 35×18.8×8.66 inch
100*46*22CM/ 39.37*18.11*8.66 inch
100X50X22CM/39.37X19.69X8.66 inch
I received the sink, it's really very beautiful, I've already installed it. It offers many features.
I really like this sink; it's big enough, exactly what I was looking for. I've been looking for this size for a long time, and I'm really satisfied with it.
The sink is already installed. It's really very beautiful. The installation is quite simple; you can request a video and an installation manual from customer service.
The sink is very large and very practical. It is very complete. The material is also very sturdy. I am very satisfied with it.
The sink has a simple yet elegant design and is made of sturdy materials. plus, it doesn’t need to be plugged in.it’s really high-end.