We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Explanation:
【 Product Name 】 Modern led ceiling light ceiling lights for living room ceiling lights for bedroom modern ceiling lamps
[chandelier size] 4heads-61x49cm,6heads-80x60cm,
[ceiling lights source] SMD 2835 LED, display=>80, with a usage time of 10000 hours.
[Modern chandelier material] Aluminum lamp body baking paint, Chrome/Gold
【 Warranty 】Led ceiling light is guaranteed for one year, during which time you can get replacement parts free of charge.
Control method:
Dimmable RC With APP
1> Wall switch (switch temperature between opening and closing, color temperature 3000K/4500K/60000K)
2> Remote control (controlled after installing battery pairing)
3> APP (After installing the application, open the Bluetooth on the phone for pairing and control)
parameter
Remote control instructions
Effects
SCENE
Description of order of goods:
1.We accept Alipay,West Union,All major credit cards are accepted through secure payment processor ESCROW.We will declare according to the actual purchase amount of the product!
2. We ship your orders within 3-5 business days after the payment cleared.In most times item will reach most of the countries within 20 to 30working days. To some remote areas may take more
than 35 working days.If you don’t receive the item after 45 days, please contact us, we’ll investigate and solve the delivery problem.
Product after-sale instructions:
1. 12 months Warranty. Buy with confidence (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
3. If item is defective in 1 month, we will shoulder ONE WAY freight and sending you a replacement after receiving returns. Or offer refund
(not include freight) after we receive the defective item.
4. If item is defective after 3 months, you still send it back to us, we will send you a replacement after receiving the defective item. But you
have to pay the extra shipping fee.
about the returns You agree to all of the above-listed policies upon ordering on aliexpress! We are happy to offer a FULL refund for any
item that you receive and you do not require, all you need to do is email us, return the item with full details included, and we will refund back .
please understand we will not refund return postage costs.
Detailed Seller Ratings
1.We will leave Positive Feedback after receive the payment, Please do not forget to give us and FIVE STARSon all of the
2.If you are not satisfied with your shopping Experience,Please contact us to get a solution before you decide to leave a neutral o
3. We will provide you service as best as we can, cause the feedback andis what we are striving for. Please email me through
Top picks just for you
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you forgot the remote control, everything else is fine
Stunning as in the picture works perfectly