We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Light source: G9 LED bulb
There are gift light sources: warm light, white light, three-color light, arbitrary choice
Voltage: 90~260V
Lamp body: Chrome plating
Dandelion branch: stainless steel + acrylic transparent beads
Hygiene care: The dandelion branch is plugged in, you can take it out and wash it in water before plugging it in
40cm, 8 heads. 32 branches
50cm, 9 heads. 48 branches
55cm, 12 heads. 60 branches
60cm. 16 heads. 80-83 branches,
We placed an extra branch for each lamp during shipment. To avoid any broken beads, they can be replaced.
A constant current non flickering LED bulb used for G9 bulbs. Excellent lighting effect. So the cost is higher.
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Beautiful! Just beautiful! This chandelier folds nicely, looks very nice, and shines wonderfully!
Beautiful lamp, super well protected, I will come back for more.
This is the second time I order this lamp, installed it looks very good, good quality, price, arrived very quickly to Mexico, I recommend the seller.
A beautiful lamp.
wonderful
I received it well and installed it well. But the color of the light bulb is close to white? I would like to purchase additional yellow light bulbs. Please provide me with the link to purchase the light bulb!
very nice effect obtained once assembled. modern and original. I recommend it!
EXCELLENT ELEGANT LAMP AND AT AN EXCELLENT PRICE.
Ok, i haven't assembled it yet, and there is no instructions, but the materials are definitely quality, globes are included, and it looks like it's going to be easy to put together. Oh, and no joke, the postage was so fast! Lounge less than a week to australia 🙏 ❤️
My wife chose it, and it's easy to assemble and install. When fixing it to the ceiling, I had to insert screws through the bracket's hole from the side, but it was difficult because the hole wasn't aligned properly. It would have been better if it was a screw that could be turned by hand without using tools. Unlike the picture, the branches with beads don't look as abundant, but my wife says they are pretty.
It's completely shiny.
Excellent lamp. Looks great. The crystals are not plastic but glass. Easy to assemble. Bulbs included. I recommend it :)
The chandelier looks beautiful, easy to assemble, and well-packaged. I only needed screws to hang the chandelier from the ceiling, but luckily the electrician had what was needed. I highly recommend it, it's beautiful.
The lamp is super pretty, it arrived super fast in Mexico in 1 week. I haven't installed it yet but it will look perfect. I will buy again, good size, quality, and additional rods were included.
Beautiful lamp, just as described on the website, the only thing was that two bulbs came burned out. They also describe that incident, I highly recommend it because it looks beautiful hanging.
Beautiful! As described. There are no instructions but the assembly is intuitive. Inside you will find everything needed for assembly. Very fast shipping!
very nice lamp. for this price it looks really great