We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Features
1. Butterfly-shaped slow rebound space memory foam cervical pillow, contour pillow for neck and shoulder pain, ergonomic orthopedic sleep neck contour support pillow, so you can experience a different sense of comfort.
2. The pillow surface and sides are contoured to meet your various sleeping positions, can fit the head well, so that the cervical spine in sleep completely relaxed, unique design of the let go position, so that the shoulders more comfortable, so you quickly into a deep sleep
3. Pillow core is high-density memory foam, with excellent pressure-release properties, supporting the head under the gravity of backward tilt, forming a natural traction on the cervical spine.
4. Lined with pearl yarn woven fabric, breathable and elastic. Removable and washable silky skin-friendly pillowcase, soft and breathable, natural skin-friendly, sweat-absorbent, breathable, environmentally friendly, care for the health of the facial muscles.
Specification
Product Name: Butterfly Pillow
Size: 49.8x30x11cm
Pillow Material: 100% polyurethane memory foam
Jacket: breathable mesh + polyester fiber + tencel
Inner sleeve: pearl yarn fabric
Washing and maintenance: the pillow cover can be removed for cleaning
Package includes:
1X utterfly Neck Memory Pillow
Comfortable cushion
useful
Well received. Well bought cheap. Lots of soft
It's easy to use.
I was worried about coming because I was stone-dried, but I'm fine. It's like a picture. Beg! I'm comfortable. This is really good.
It didn’t take long to arrive, and it arrived in good conditions. I tested it the night after I got it, and I slept comfortably. So far so good. I recommend 👍🏼
I haven't slept using it yet, but I tested it quickly Head and neck are well maintained To see in use
It is very soft it has good smell I hope it works I just received it is exactly as it appears in the picture it is well wrapped I recommend it👌I arrived before the set time
I could tester and the IS product exceptional, package arrived in advance, carefully packed, serious seller I recommend
Very good quality. Neat seams. Foam material in premium quality. Delivered 2 days faster. Deck comfort Excellent. Absolutely to recommend.
It's fluffy and good. It's not bad, but it's cheap and recommended.
It is comfortable... the size is also suitable for large heads of Korean The price is high.
I sleep on the side, and when I see this sleeping, it's like a pillow that's comfortable for anyone sleeping on the side at first, if I continued to use it, I woke up well to see if I was uncomfortable. Eventually, I changed my pillow at dawn. Black goods are very high quality but it didn't fit me
The cover came because it was contaminated, but the product itself was satisfied.
I liked it. Thanks.
Well received. It's fluffy and nice.
It's comfortable and good.
very good quality. very soft. but not a original size. small damage