We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Features
1. Butterfly-shaped slow rebound space memory foam cervical pillow, contour pillow for neck and shoulder pain, ergonomic orthopedic sleep neck contour support pillow, so you can experience a different sense of comfort.
2. The pillow surface and sides are contoured to meet your various sleeping positions, can fit the head well, so that the cervical spine in sleep completely relaxed, unique design of the let go position, so that the shoulders more comfortable, so you quickly into a deep sleep
3. Pillow core is high-density memory foam, with excellent pressure-release properties, supporting the head under the gravity of backward tilt, forming a natural traction on the cervical spine.
4. Lined with pearl yarn woven fabric, breathable and elastic. Removable and washable silky skin-friendly pillowcase, soft and breathable, natural skin-friendly, sweat-absorbent, breathable, environmentally friendly, care for the health of the facial muscles.
Specification
Product Name: Butterfly Pillow
Size: 49.8x30x11cm
Pillow Material: 100% polyurethane memory foam
Jacket: breathable mesh + polyester fiber + tencel
Inner sleeve: pearl yarn fabric
Washing and maintenance: the pillow cover can be removed for cleaning
Package includes:
1X utterfly Neck Memory Pillow
Top picks just for you
I wrote it and I liked it so much that I ordered one more.
Delivered is small but looks good
pillow looks like the picture I will be using it tonight,I already have a Angel wing and it's great hope this one is a little more firmer but not to hard
Arrived very well, thank you, I'm still going to try it, I really hope help relieve neck pain when sleeping
Top pillow. Delivered quickly & neatly as well.
good
The pillow arrived one day later than promised, but in general very quickly in 6 days to the UK. One day late I received a £1 coupon from AliExpress. The product fully corresponds to the description! Without smell! The cover is sewn with high quality. The size corresponds to a standard pillow. I liked it very much! I have a problem with my neck, so I have already changed several pillows. This pillow is the best! I recommend!
It took some shipping. It smells a little bit. Tense is medium. Thanks to this, I bought it cheap.
The well-off came to the end of the shvidko, the goods to the seller.
The product is exactly as described in the advertisement. The weight of the pillows is soft and light. Excellent.
De.mo mento it seems that everything is fine, it will be necessary to try it. Has come super Fast
Excellent cervical pad, perfect for people with neck and cervical pain very adaptable and warm 100% tissue
I arrived very fast. Less than 1 week. I don't try it yet (update later). The pillow fits perfectly in a standard case. I thought it would be thicker
It's nice to be fissure. The cat is coveted.
I'm satisfied.
Great, comfortable, owls!!!
ok
It's good thank you
As soon as I came, I unpacked it and put it on the bed saying that I use it myself, and I put my head on my stomach. That feels like one. The height seems to be right, the neck is comfortable, and it doesn't smell, and there's no problem to use it right away.
Super suede pillow
these pillows feel wonderful, even the case is silky. Be careful how you wash them.
Excellent Product!! Matches the description and the image. Very good investment to rest my cervicals. It has a closure which allows you to remove the lining to be able to wash it. I will buy another one! I loved it!!
Very soft and comfortable Superb quality I arrived with a synthetic smell
It's very big .. I'll write it after using it. Ono, You Oto'roger. ㅗ 노 No.
very happy with this, soft and comfortable memory foam (real!) and I'm really looking forward to trying it tonight. will leave a follow up review after I've slept on it. thank you, seller! 👍⭐⭐⭐⭐⭐