We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Features
1. Butterfly-shaped slow rebound space memory foam cervical pillow, contour pillow for neck and shoulder pain, ergonomic orthopedic sleep neck contour support pillow, so you can experience a different sense of comfort.
2. The pillow surface and sides are contoured to meet your various sleeping positions, can fit the head well, so that the cervical spine in sleep completely relaxed, unique design of the let go position, so that the shoulders more comfortable, so you quickly into a deep sleep
3. Pillow core is high-density memory foam, with excellent pressure-release properties, supporting the head under the gravity of backward tilt, forming a natural traction on the cervical spine.
4. Lined with pearl yarn woven fabric, breathable and elastic. Removable and washable silky skin-friendly pillowcase, soft and breathable, natural skin-friendly, sweat-absorbent, breathable, environmentally friendly, care for the health of the facial muscles.
Specification
Product Name: Butterfly Pillow
Size: 49.8x30x11cm
Pillow Material: 100% polyurethane memory foam
Jacket: breathable mesh + polyester fiber + tencel
Inner sleeve: pearl yarn fabric
Washing and maintenance: the pillow cover can be removed for cleaning
Package includes:
1X utterfly Neck Memory Pillow
Top picks just for you
Just as Seller Described On Time Delivery Packaged Very Well.5 Star for Sure...
Delivery is a week?? I don't think it took a bit. It was on the fast side for overseas shipping, and it was packed, but there was little smell. It seems to have taken 2-3 hours to be restored, and it is comfortable to support it from the neck, and the back of the head is quite concave. I did. I 've used all kinds of hard spine pillows in Korea, but the one I settled in was the next Sleep Pillow?? It seems to have been used for about 10 years, but at the time, I bought 140,000 won, so I used it well enough. It's still off and it's cool, so it's good to cut all four seasons. I bought this from Ali before buying a new one, but I am quite satisfied. I use a 10-year-old pillow as a sub-pillow, and I think I'll use this one until I buy a new one. For reference, the price of the side Bobe drops a lot, so it's good.
Fast delivery. Pillow super. Very comfortable and the main thing for me is neck support! Memory foam. Previously used a similar pillow and was very pleased. I hope this one will also become my favorite pillow. I recommend it.
The shipment arrived before the date indicated during the folding of the order. The pillow is fine, rolled up in a foil bag and after unpacking it quickly recovers the shape-thermoplastic foam. Yet untested but should be good.
Great packaging, sealed bag, fast shipping & delivery, think ill order more, 😄👍 hope the product does its job
It has quite good neck support. I used it the other way around you can have more support for my neck. The item arrived on time.
The pillow matches the size and unique description sleeping side is comfortable but for me person on the back looks hard for neck.. Had a bit of a non-pleasant smell
I'm shocked by the delivery. Ordered on February 9, and 17 have already been delivered. I have been on the Ali for so many years and there has not been such a fast delivery yet. The pillow is very comfortable. Sleeping on your back is useful and it contributes to this. 100 of 10)
Just arrived and she feels more comfortable than my previous cervical pillow. I have to try it for a few days, but most likely buy an additional one.
It's comfortable and good ~
It smells a little bit, but it's comfortable.
thank you
I received the shipping quickly. It's very good ~ ~
Please get yourself this. I bought 3 of them and I keep talking about it to people so they can buy it. life changing 🙌
The pillow is very bad, it is filled with purchase. I will describe the seller's photo. Delivery at Dnipro Mayzhe three Tizhnya.
I loved it, it arrived very quickly and well packed, the pillow is just as the photo, I already used it and super comfortable, recommended!
Looks good
Great
I recommend❤️❤️❤️
Garna pillow, m'yaka, came shvidko. I am puffy, Raju kupuwati.
it is a good product as always, with great quality. shipping to my country was fast and it arrived in a few days.
It's all right. Goods match the description. I recommend the seller. **************************************************************************************** Everything's all right. Goods consistent with the description. And recommend the salesman.
Very comfortable shape , also fits in normal pillow case.
Cool to lie looking up, but on the side it doesn't work well, these arm holes are not useful and it would be better if there weren't. (the head kind of falls in that gap)
The delivery was a little slow, but I am satisfied that I can buy a good product at a cheap price. My neck is comfortable and I like it. I'm going to live again.