We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Perfect. Super LED chandelier, some assembly required but instructions provided. perfect for a living room.
super cool, it shines really brightly
looks nice. The quality is also okay.
Low quality at a low price, it comes all disassembled but the truth is that once assembled it really shines and no one knows its cost.
It's wonderful. I didn't expect such a nice lamp.
Very nice lamp, easy to install.
Very nice lamp, easily fits into a 10m² room.
The truth is that it surprised me a lot. It has three colors and is quite easy to assemble. Highly recommended.
Fast delivery to the door, beautiful lamp, a bit of effort to assemble it but strong light and looks nice, worth it at such a price.
The lamps arrived in the package without defects. The assembly is not difficult, the most time-consuming work with the wires. The wiring is designed to simply wrap the ends of the wires. For operational safety, i would recommend immediately thinking about wire connectors, because there is enough space to use them. The lamp has three light modes: cold, warm and neutral light. Overall, the lamps look very good. Delivery to latvia - 13 days
Good light, easy to setup, quality good, fast delievery
Top! Just need to assemble it yourself but cool, I really like it.
Assembly is a bit difficult, but the brightness and condition are good.