We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very good product, fast logistics speed, reminder: L-shaped sofa must be purchased in two pieces
The flow speed is very fast, and the selected products are indeed very good
The style is great, I really like it. I recommend it to you all
Look, the display effect is really good
Perfect! I will continue to choose this store
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Received the order very quickly, hurry up and place the order like me
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Recommend this store to everyone. I really like this product and its quality is excellent
The logistics speed is very fast because it is a preferred product and provides a great shopping experience
Very good product, I will continue to purchase more
I like it a lot and my dog too😂My sofa is big and it's almost impossible for anything to fit perfectly. Happy with the result. The color corresponds
Arrived before the deadline. Super elastic fabric and very soft to the touch. I haven't put it on the couch yet. Color equal to the image. I recommend buying other colors in the future, to renovate the room!😎
Happy is simple the fabric but the perfect color👌😉It is very fast I arrive earlier than expected happy with the product buy 3PSRA each armchair I will buy again in another color I am happy
Adapts very well.
Does not fit the sofa and does not allow me to make the return, I want to ask for another measure.
Goods as described
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Normal The color seems to be the same, the sofa has not been worn yet Arrived pretty quickly
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Two L-shaped sofas must be purchased. I recommend them to you
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Super fast logistics, I am very satisfied with this shopping experience