We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
I liked it quite, very good! I recommend
Did not try
Got broken
TOP
The goods came broken.
He's good!
Item same as described. Very fast shipping and delivery.
They are beautiful I love But they are very small but it is for me to make my daughter empanaditas my 5-year-old daughter Thank you buyer I recommend you
Very good the wonderful material I liked I recommend very practical I will already make the pastries to bake on hefhay
About 10 days have arrived in Poland, so far not yet tested, but it looks good, the plastic from which it was produced is not rigid, but flexible and I think this is a plus. I think he will perform well.
Very nice the product but too small, it looks like a toy but still it is still useful to prepare cakes for pasapalos or sandwiches🤭
I haven't tested it yet, but it looks good! Everything came right. I loved it!
The quality is not bad. The cost is small. Haven't tried it yet.
I really wanted to buy it
Well received thank you seller
Very nice item..comes with hanging part
Super product
Product arrived in less than a week! I thought he was gonna be a little bigger. But good Looking forward to using
very good
Is OK
ok
I received but it is not suitable for making dumplings, it came broken as I showed in the ,
Same as the photo look the measurements that is small size, otherwise all good
As in the photo. everything works.
this item is smaller then I thought