We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
【Memory Foam Topper】 Our mattress topper comes enriched with high-density memory foam. Sure to provide an ideal level of softness and firmness, the topper contours perfectly to your body’s shape, ensuring dreamy comfort and optimal pressure relief.
【Bed-Friendly Design】The savvy design of this topper makes it a perfect fit for beds of most sizes. The neat edges do not let the topper slip off the mattress, thus promoting a restful and uninterrupted sleep through the night. With a perfectly stretchable and adaptable design.
【Breathable and Temperature Regulating】We understand the importance of staying cool during the night. Our mattress topper is infused with a breathable gel layer, which helps dissipate heat and regulate body temperature, keeping you comfortably cool all year round.
【Quality Materials】Sleep soundly knowing your mattress topper is CertiPUR-US Certified, meaning we only use the highest quality materials to ensure longevity and safety.
【Easy to Set Up】Installing our mattress topper is effortless. The memory foam topper is compressed and packed for easy transportation. So please put it in a ventilated place for 24 hours and let it return to its original size.
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I already ordered two king size ones and had to buy another one from someone else because we opened it and tried it out; it was very comfortable and I sleep much better. I recommend it.
Very comfortable i highly recommended
Perfect! Very comfy and came in only 2 days. Very budget friendly and also a bit firm
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