We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Kindly Reminder
1.Because of the manual measurement, there may be 1-4mm error of the size；
2.If you want another size, or if you have other needs, please contact us
3.our shop chooses China Post Registered Air Mail ,it ensures that the goods are delivered to your side on time !
4.The measurement units in different countries are different. Please check carefully before buying.
5.The long distance transportation makes the product crease. Please use the iron before using it for better use
6.The company does not use packaging considering environmental problems, and if you want to sell it again or as a gift, you need to prepare your own package.
7.Because of the differences between different displays, there are some differences between the objects and the pictures you receive. We guarantee that the style is the same as that shown in the photo.
8.If you can’t buy it, please contact us in time.
Items will be shipped by China Post Registered Air Mail ,It usually takes about 15-45 working days to get to where you are. If the total amount of the items which you buy is above $180,we will send it by EMS or DHL which is much more fast .if you want to choose your own shipping line ,please contact with us .
Returns:
Our company attaches great importance to your service.All our items are checked and packed in good condition before dispatch .If you find any problem with our items, contact us within 7 days of the reception of item without any hesitation.We will send to you another for free or return back your money.
About Feedback:
If you are satisfied with our services and products, we want you to be able to make a positive evaluation and a 5 star rating.No matter what your reasons are not satisfied with this shopping, please don’t rush to give an evaluation. You can try to contact us. We will reply you within 24 hours and try our best to solve the problem. In the absence of any communication, please do not give us a neutral or negative evaluation.
7. if you want purchase a large quantity of the product,please contact us ,then we can give you a best price and shipping way .
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Easy to set up. In accordance with my order. Received quickly.
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