We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The spider is easy to assemble and fun to play with. The scorpion is more challenging.
The assembly of the individual parts is described a bit sketchily, but the result is visible. Two plates that were supposed to serve as tools were not included. But it wasn't a problem. I will order the other spiders as well over time. The shipment arrived within the expected time! for a week in Germany.
Bit fiddly to get right but looks great
Delivered on time. Included: assembly instructions, wrench and head for assembly, numbered bags with parts. It took a lot of time and patience to assemble the spider, because all the parts are very small and the assembly requires precision. The main thing is to follow the instructions and not mix up the parts (especially the bolts) so that you don't have to search for the right one later. I am satisfied. Thank you.
Nice model. Fast shipping. It's a lot of fun. And there are spare parts left over. The LED is great.
Fast shipping and looks really good :)
Lots of tiny pieces, but it was fun assembling this spider. I had my doubts at first because of my big fingers fumbling around but i soon found out i could make it work. Only took about 30 minutes, with a few short stretch breaks. Just follow the ‘interesting’ instructions exactly and you’ll have no problems. Well worth it once done. My grandson is gonna love it! Christmas gift to him.
I was so shocked to see the quality to be really good! So glad to be get it so cheap as well! Its really fun and easy to assmeble, i think the only part was the bending, really hurt my finger tips and i wanted to bend it in a certain way, different from the manual. All in all, fun activity and memorabilia 😊 ❤️
I took about 1 hour to assemble. The instructions with pictures are good. I was satisfied with my result. Looks cool.
It took me 4 hours to assemble such 3D puzzles for the first time. I am satisfied. I recommend