We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
size:
40x60cm 16×24 inch
40x120cm 16×47 inch
60x90cm 24×36 inch
50x80cm 20×23 inch
80x120cm 23×47 inch
100x120cm 39×47 inch
100x150cm 39×59 inch
100x160cm 39×63 inch
120x160cm 47×63 inch
140x200cm 55×79 inch
160x200cm 63×79 inch
if you want other size, please contact us.
Reference Pattern: ↓↓
it’s so prettyy and bigger than i expected !
great work
It was correct, good communication with the seller, to improve something would be the shipping packaging, it cannot be that it comes so badly folded and causes wrinkles in the product.
Mega product! As always, top quality and very fast delivery. always happy. Highly recommended.
The carpet is perfect! Communication with the seller was at the top and he took the time to do my order well as I wanted! The material of the carpet is great and the image quality fits me! It arrived plus quickly than expected too (10 days before the date)
Love the carpet. it's my second time buying a carpet from here, and both time was fast and good quality! will buy again. my newborn will love this carpet when he will be born, soon.
Looks great 😊 have u
perfect
Looks amazing and feels comfortable
Excellent comunication with the seller, fast reaction to the inquiry. My child is delighted, we will order another one, received very quickly
I could smile. I like it very much. Just folded too hard. Otherwise everything is fine. Thank you
The alfonbra is very well done, small details of folding but it is something that supposed me, maybe as a recommendation it is that the last doubles be avoided is the one that most affects the alfonbra. Thank you
Very father I love the result super recommended very attentive the image came out very cute they will not regret
Thank you🩷The mat is wonderful! Best quality🥰The delivery is very fast👏
Good product.