We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Material: soft
Bottom: non-slip
Thickness: Lightweight design
Use for: living room / bedroom / door / balcony
Cleaning method: Wash with cold water, hand wash / vacuum clean, wring dry after cleaning, and blow dry with a blower after natural drying to make the carpet fluffy / Wash with a washing machine
Packing method: Folding packing or Roll packaging
This is a carpet made of soft material, lightweight, with short fluff. It has a certain degree of resilience. It has good colors and a comfortable feel. It is suitable for various scenarios, easy to clean, easy to clean in the washing machine, and you will love it.
1.Beat the front of the carpet to the ground
2.Gently scrub with a soft brush and detergent
3.Dry the carpet spin-dry in the shade
4.Use immediately after cleaning
Buyer questions
1. Q: How long is the delivery time of the package?
A: Shipment within 10-45 days after placing the order
2. Q: What is the washing method of this product?
A: Washing machine or hand wash
1.About color difference
The product photos are taken by professional photographers and adjusted later, as much as possible to be consistent with the actual products. However, due to lighting,display deviation and personal understanding of color, there may be some color difference between the actual product and the photo. It is not a product quality problem. Please refer to the actual product.
Due to the large volume of carpets, some countries require products to be folded and packaged for transportation. This will cause wrinkles, but it is not a quality issue. Our products use soft materials that, even after being folded, will not cause product damage. The following are methods to improve wrinkles:
Firstly, lay the product flat on the ground, and you can use a book or other flat object to smooth it out. Additionally, using a steam iron is a better option. Finally, you can also clean it with warm water, and it will slowly recover during the drying process.
Top picks just for you
Looks amazing!
Met my expectations and my husband's expectations, he is generally so happy. I received size 161x83 cm
Was what it was. I was satisfied. I just didn't give 5 stars because the measurements are not accurate. Is slightly smaller. Is a thin, light and soft carpet.
The package arrived quickly. I summer surprised by a very light package. By unpacking it the carpet was very messy but in with a steamer on the back of the carpet I was able to get rid of it quite quickly (photo 2). It is soft, fabrics anti-slip lingerie, good finishes. For an original carpet for less than 30 euros it's worth it when you look at this type of carpet on any other site with a price multiplied by 10 easily...
I order the third carpet from this seller. All chic, fit perfectly into the interter. Out of 3 to 1 there was a curve line, but not critical. Comes tightly folded and crumpled, all folds straighten in one ironing.
Nice, but I should have taken a size bigger… I'll think about ordering another one And the whole is not a bad mat, soft A little frail of course, but it will go
it's a lovely rug! good quality super soft material
Very cute carpet!! Arrived in a small bag and was crumpled, the main thing is to steam it and it will be perfect🥰👌🏻
The carpet is of excellent quality, very soft and pleasant. Came a little jammed, but quickly smoothed out with the help of an iron. I love it, the carpet arrived on the right date, so the seller like it!
Excellent custom carpet. The texture is soft and comfortable. There are several children in my family, which helps their daily games. I would recommend this store to some of my friends.
The carpet very father the design as such and the material of very good quality
Delivery was a little delayed. The carpet came packed in a thin bag, was folded several times when it was spread and the bends were left, but we smoothed them with an iron in about 10 minutes, and everything is fine. The child is Dazen with a soft coating. Hope that further operation will be problem-free.