We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hi Dear buyers,
I’m glad you like this product.Please note that this product needs to be plugged in, not for charging. This one cannot be used for charging. The battery inside the robot is used to support the safety device to prevent falling.
Уважаемые покупатели, привет.
Я рад, что вам нравится этот продукт.Обратите внимание, что этот продукт должен быть подключен, а не для зарядки.Этот нельзя использовать для зарядки. Аккумулятор внутри робота используется для поддержки защитного устройства для предотвращения падения
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The whole machine has passed CE, FCC, ROHS quality testing and certification;
The power supply passes the CCC, CE, FCC, UL, ROHS safety testing and certification;
Packing list:
1 host
1 power cord + adapter,
1 remote control
2 pairs of cleaning rings (4)
1 extension of 4 meters
1 safety rope
10 cleaning cloths
1 manual (or English manual)
1 after-sales warranty card
Using way:
1. Wait 20 seconds after starting up until the blue light stop flashing，Then start working. Because the robot need 20sec to detect the glass plane.
2. Binding the safety rope when using, Prevent falling from high altitude.
3. Spray some water on the edge of the Mop when working, will be better effect.
4. When you receive the item, please contact us if you have any questions, we will solve it for you.
(When you don’t know how to use it, I will give you answer and send you an operation video)
If you want the fast shipping.Pls choose the Russian and Spain warehou.
If you select DHL / Seller’s Shipping Method / Rets-ExpressChina to ship it, you may be charged customs clearance and taxes for something purchased online. Buyers are responsible for custom taxes.
This price is not including the custom tax.if you have special requirement, please leave a message when place order, or contact us.
Top picks just for you
The robot arrived within a week! Very fast! Conscientiously packed! Everything is whole, I have not tried it in work! Definitely recommend the seller.
Fast delivery, wash well! Noisy, but it doesn't bother me. Thank you))
The Lisha with the remote control, and so all the vashtova Vikna came to the sets of the winter washcloth I take a Garn with a result for 1500 UAH, but for 3000 UAH I would not buy a doll for a gift and the one to whom I gave money as an elephant to make people a good gift for a gift for a gift for a gift
The robot minnik vikon recovery cl.1. The sloveman was made up for two tizhni times of delivery dates. The day of the skin is a little with him, a bottle of doors. We will give you a good chance!!!
I bought it for the fourth time))) to myself, a friend, mother and a little girl)))
While it's working. Sometimes leaves divorces. The remote is working.
Works fine. It has a battery, but it is used only if the external power is cut off. In normal conditions the robot should be always plugged in.
The gap went in real time. I will sell a special duster for a packing bath, a robot dodatkovo buv packages in a cardboard box. In the photo I did not drink, ale in the sets of the bole is more small than a few people for the rosehole for the Mittee of the rock. On the Whiglyad, everything is crushed as a result. I am satisfied with the purchase! I'll see the vikoristannya.
Gras “make up and make up”: springway rosary, fair prizes! I'm grunting in the Grotto "make up and make up." The prize is $0,1. Inslaught, help me and wipe the water! https://a.aliexpress.com/_ ex4sc7p
I want to smash the pilosos for the 6th time.... Just like it, garny set garni filiri, the idea for driving a small reserve, the cord to add a great 4 s half a meter. Delivery of Dovga, minted by me.
Robot of excellent quality, delivery about 30 days, the quality of washing windows at a height, no flaws. Recommend!
Love from the first use, leaves a little mechutki but it does not bother me (after wiping dry cloth flash).
Great assistant. The children asked to use, now they ordered themselves. Really better than rubbing yourself, especially if the 20th floor.
It works! I work on cable. The cord is very long. No extension cord is needed. Excellent help on the balcony. It requires corrections in the corners, but it's much better. I have to experiment with the chemistry for cleaning the stone. I'm pleased. From the flaws: he works loudly, in the strong sun he gets lost and jumped off the balcony
Does not spray water, slides over the tiled, I don't know what the reason is... Can't climb up. Visually everything works, the vacuum does not work well, the completeness is complete, the packaging is not broken or dented (just a package)
Miracle! I'm fine, I'm very much watching the house
Works well noise not big washes well
Good thing, recommend