We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hi Dear buyers,
I’m glad you like this product.Please note that this product needs to be plugged in, not for charging. This one cannot be used for charging. The battery inside the robot is used to support the safety device to prevent falling.
Уважаемые покупатели, привет.
Я рад, что вам нравится этот продукт.Обратите внимание, что этот продукт должен быть подключен, а не для зарядки.Этот нельзя использовать для зарядки. Аккумулятор внутри робота используется для поддержки защитного устройства для предотвращения падения
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The whole machine has passed CE, FCC, ROHS quality testing and certification;
The power supply passes the CCC, CE, FCC, UL, ROHS safety testing and certification;
Packing list:
1 host
1 power cord + adapter,
1 remote control
2 pairs of cleaning rings (4)
1 extension of 4 meters
1 safety rope
10 cleaning cloths
1 manual (or English manual)
1 after-sales warranty card
Using way:
1. Wait 20 seconds after starting up until the blue light stop flashing，Then start working. Because the robot need 20sec to detect the glass plane.
2. Binding the safety rope when using, Prevent falling from high altitude.
3. Spray some water on the edge of the Mop when working, will be better effect.
4. When you receive the item, please contact us if you have any questions, we will solve it for you.
(When you don’t know how to use it, I will give you answer and send you an operation video)
If you want the fast shipping.Pls choose the Russian and Spain warehou.
If you select DHL / Seller’s Shipping Method / Rets-ExpressChina to ship it, you may be charged customs clearance and taxes for something purchased online. Buyers are responsible for custom taxes.
This price is not including the custom tax.if you have special requirement, please leave a message when place order, or contact us.
Top picks just for you
The Super device is nice to wash the windows, fast and not as loud as people write, I hope it will last long
Turned on, works, the windows have not checked yet, rain and cold
Garno packing, mustache pratsyu Yak announced.
Well received. It's an overseas item, so it takes a long time. Well received. I am personally satisfied.,!!!!!!!!!!!!!!!!!!!! Next time I have another chance, I will buy it!!!!! THEY!!!!!!!! I wish you good before use.
I'm good and not really, ale Tse zruchnishe hands. I took it on the side of the MITI Vikna zzzzovni, ale the trohi is scary, I want to get insurance, oh everything is 8 on top. BUZZER NOISE
Goods for children. She walled up Bagato raziv. I didn't sound like a seller. Vikna and Garno
Gras “make up and make up”: springway rosary, fair prizes! I'm grunting in the Grotto "make up and make up." The prize is $0,1. Inslaught, help me and wipe the water! https://a.aliexpress.com/_ ex25jkx
Excellent robot washer👍
Hold on the mirror well! I think the window will be the same! The mirror washed very well. I first sprinkled a cleaner! Rubbed and gave the robot to work! Alone is very noisy! Like a vacuum cleaner. 70 decibels
Comfortable, lightweight. Maybe a little noisy, but it's not critical for me
Item! Saving time and effort!!
Good au pair
Everything arrived very quickly and well packed, it comes with a spray bottle, but I have mine. It is very good in business, but it is better to rinse heavily dusty surfaces and the more contaminated ones with a wet cloth, after that, it is easier for the robot to cope and does not have to go through it twice and thus the rags are not clogged with dirt and the glass is not scratched.
Everything is great! The machine is great! Strong dirt will not wash, but it copes with a bang for finishing. Came on time to the issuing center. Packaging so, this is. The box burst during transportation, but it seems to be in order inside.
I will be the same as the Garno and the Shvidko. The very big bazhano will wipe the main brood in front of the robot with a vologny cloth.
Goods match the description. Order delivery is fast. Reliable packaging. Responsible seller. Very good shopping experience!
Delivery in Moscow. I thought about it at the end box. The robots are not overwrought. And so, I will describe..
Super👍I'm happy as an elephant😌Fast delivery, quality and robot work for 5 +
I liked everything. Delivery to Samara from payment 4 days. washes well too. Yes, it does not wash the corners, but this is not critical for me. The main thing is not to jump in height.
A monster gadget-Vikna clean without special zushil. In Ukraine came to Ukraine for the world
It's good, it works, we will use it, thanks to the seller.
Delivery to Kiev (the 18.03 was taken, and 18.04 was a prikhav). The product is for the declared inventory. It's a lot to get stuck with a vacuum, do not fall. The Poki struck the liché on the dzerkaly, and the result was satisfied with the result and also planned to wash all the panoramic Vikna! Recommend! Edinius minus-noisy trohi. Well, the delivery could have been better. Bo dodatkoviy Nabir rags for 2 tizhna rash. For someone else they did not rule🤷🏻♀️
Good Robot, diligy, detailed instructions are easy to find on the Internet. The plug at the cord is like a scoop, dangling in the euro wall. The delivery is long, the box is crumpled.
Everything works.
I received the order very quickly!!! The service of Kazan Express, the packaging is excellent, everything is included, now it is on the fence, the result of the work will be added later